A regular work day in Family Dollar Stores, Inc. consisted of starting with counting the safe, cigarette sales and all registers for accuracy. Filing papers in numeric/alphabetic order in regards to vendors and the Kiosk system. Checking daily e-mail's from district managers about payroll, markdowns, recalled items, upcoming sales and promotions, etc. Helping and managing the team on sales floor with stocking items in an efficient manner according to planogram description. Helping customers with any questions about store items and/or general concerns.
Customer service skills was a big part of working at a retail store such as Family Dollar. I learned that despite anything, always remain friendly, calm and the mediator of any situation. I also learned how to manage a team of individuals with different characteristics and get the job done 100%. I always had the best of managers and co-workers to share the day with.
The hardest thing about working for Family Dollar was dealing with the daily shoplifting that took place.
The three most enjoyable things about working for Family Dollar were, first: currency handling, because I love mathematics. Second, filing papers because I love writing and organization. Third, aiding customers with their needs.