Pros: occasionally helping someone, coworker support, traditional 40 hour work week
Cons: low pay, poor management, high stress, poor training, negative enviorment
The job is high stress, low pay, poor training, poor management, and the focus is much more clearly on billing medicaid rather than improving the lives of your caseload. Since joining FGC I have received contradictory instructions at least once a week. There are many rules that serve to do nothing other than make the job harder, for example all paper schedules are banned and you need to use your computer to schedule which is difficult and glitchy. The training does not begin to help you help those you are supposed to help, and if your supervisor helps you it is to improve notes and make more medicaid hours. There have been multiple people walking out of this job without notice because of the stress, and the turnover is ridiculous. The coworkers are great and try to help, but it minimally improves the overall experience.
It makes me very sad because the clients are hurt most by the turnover. The best people who try to follow the rules, help people, and don't pad their hours are the quickest to get in trouble. Once you cross management they seek out reasons to make your life more difficult.
Helping people is rewarding, but the cons completely overshadow that; it is made more difficult to help people than it should be.