I did a combination of billing, customer service, and inside sales here. We used Brightree which is a medical billing CRM with HCPC codes. I got my start in sales here. Some mean people in management. Only $8/hr.
This company does not care about the employee. Family owned business and there is barely any chance in moving up. Typical day at work would be to start delivering medical supplies as early as 8'30. The management was very bad, I will always have trouble when it came to payday. Sometimes you would get pay commission and hardly get overtime. The store manager do not want you to get overtime at all!
This company is very greedy and does not care about there employees
CSR - Customer Service Representative (Former Employee) – Dunn – July 3, 2017
do not give raises. the people that do some how suceed in this business are the brown nosers. i was not trained, i was tossed in the wind and was supposed to figure it all out myself. a christian company that treated me like a dog.
Family Medical Supply asks a lot of their employees, but gives very little in return. Not a good employer for anyone who wants to get anywhere in life. No raises, will require you to work extra hours then scab you out of the overtime at the end of the week (is that legal?) If you really need a job, keep looking. This is not the place for you.
Driver Technician (Former Employee) – New Bern, NC – July 18, 2016
A typical day at work consisted of delivering equipment and supplies to different locations across eastern North Carolina. I learned a lot about different pieces of medical equipment, infection control, customer service, equipment maintenance, and organizational skills. Management was good at times and at other times it was ok. My coworkers were mostly friendly and fun to work with. Some were not as friendly or fun to be around. The hardest part of the job was the occasional late nights that you were never aware of till the end of the end of the day. The most enjoyable part was taking care of the patients and making sure they were happy and comfortable.
Customer service, Sales, inventory (Former Employee) – Kingston, OK – January 7, 2015
I love Medical Billing. It brings out the mathematical side of me. also I enjoy sales and customer service. I am a people person 100% Working at the Medical supply company helping people was great I still stop by there every once and a whole to say hi to my old bosses and coworkers. I only quit this job due to my kids needed more time with me.