Pros: 50% off meals when working
Cons: Short breaks (20 mins, even for a double shift), Credit card tips
Management is great at the location in which I'm employed. They are understanding of everyday issues, family emergencies and medical problems that inhibit work performance, and they do their best to help. Organized and clean environment. However, the staff is currently short-handed, and this leads to employees working too much overtime. This can be inconvenient for students, such as myself. There are small opportunities for advancement to a shift leader. Becoming a manager is an entirely different process, and may require a business degree depending on the amount of experience one has. Co-workers are willing to assit anyone if they are able. Management stresses for employees to always ask for help when needed, and help will be granted, in order to keep guests satisfied. Although it is a corporation, servers are given some flexibility when interracting with guests. Most importantly, tips paid by credit card and hourly earnings are paid back to employees; however, I only see a small percentage of my actual earnings, not counting the mandatory taxes that are already taken out of the paycheck.