Assistant Manager (Former Employee) – Burke, VA – December 31, 2015
This place is ideal for those who prefer a laid back environment where you can give some individualized attention to you customers. The no pressure environment makes this place a pretty good company to work for... until pay day!!! That part may have improved in the years since I last worked for Famous Footwear. But If I was down & out of a job, I would definitely apply for a job here again.
Customer Service Representative (Former Employee) – West Valley City, UT – May 21, 2017
Famous Footwear was an okay place to work. I did like working here but the downside was that my hours had to get cut short because the store was not making the goal in income. I was suppose to work at least what a part time employee would from 20 to 25 hours, I was working maybe 7 to 10 hours a week. The management and the employees were great to work with. You just have to help the customer find the best pair of shoes for the season. It is a very easy job.
Famous footwear had just opened in Manhattan when I started working there, so not everything had a system yet which made things very disorganized and chaotic. The manager was always very stressed and unhappy which made work less appealing. The store was hardly ever very busy and the shifts were often slow and time drug on, especially in the evenings. The hardest part of the job was trying to keep people from stealing. The most enjoyable part of the job was putting away shoes on shipment day. It could be like a game of tetris trying to fit everything onto the shelves and kept me busy. I learned a lot about how to keep myself busy and interact with customers. I feel that I gained a lot of beneficial customer service skills while working at Famous Footwear.
Cashier (Former Employee) – Chicago, IL – May 20, 2017
The boss was understanding and caring. Work hours were very balanced with break times. The boss was caring for workers. When employee needs help the boss was very patient and understanding. The job is good, if it's in the location fit for you.
Calm work area
Have to stand all day, deal with people's feet, and have to sell reward cards.
Sales Associate/Cashier/Customer Service (Current Employee) – Troutdale, OR – May 18, 2017
The environment and people are great at what they do and always strive to achieve higher. Everyone is always cheering each other on and praising one another while also giving effective critiques as well.
Sales Representative (Former Employee) – Cedar Hill, TX – May 15, 2017
Educate customer on shoes/assist with sizing Greet and provide friendly service to customers Assisted in restocking merchandise as needed Arranged displays, posters, mannequins and any other sales props and tools Recommended additional products Guided customers around the store, offered appropriate advice as needed Helped with inventory survey and assessments Kept store clean and net Shipping and Receiving
Amazing place to work if you are first starting off. As a sales associate it is a lot of organizing and movement. Gives you experience with register as cash transactions. A great way to develop customer service.