Pros: independence, and a windowed office.
Cons: lack of teamwork
A typical day included answering the phones, initiating the sales process for auto & home policies. It required a lot of research with home office regarding company policy, and coordination with adjusters.
The agent was out of the office 50% of the time, so I enjoyed the independent work environment, managing the activities in his absence.
I did not have coworkers in this job, but had a lot of contact with other agents' offices and home office by phone, and was able to establish connections with them. I was so impressed with the service and helpfulness I received from Home Office.
What I enjoyed most was working independently, and having a flexible work schedule. However, I would have liked the agent to be somewhat more engaged in the process.
I learned about yet another industry.