Company changing and going in a direction that I was't willing to go such as selling health insurance.
Pros: my job was 5 minutes from my house
Cons: the other sec. i had to work with for 10 years was not the easiest person to work with.
A typical day at work was from 8:30am to 5:00pm with an hour for lunch. Beginning with opening up the office, checking voice mail, checking for things that may have came over the fax machine over night, opening the mail and delivering it to the appropriate person or taking care of it myself if it were a change or something that was mailed to a customer for a signature for example. I learned many things, how to quote home and auto, Farm Bureau's accounting system called Mas 200, How to make changes to policies through their Prism system, the copier and fax machine and how to process the membership dues.I learned how to do binders for homeowners' policies, how to fax changes for mortgagee clauses. I have a Property and Casualty license. I also attended the board meetings every other month and wrote up the minutes for the Presidents approval. The management was great they were there to support you with any problems that you may have and to give you praise when it was warranted. In the beginning there were just 3 in the office 1 agent and 2 sec. then they combined the branch office and the main office and this changed the dynamics of the office. Then the co-workers were a mix of 4 in the office and two worked against two it was like tug of war. One sec. and agent and one sec. and agent, not one team. After I left I went back to see the agent that I had worked with for 13 years who had supported me the whole time and the other agent said it was much different since I had left and that he was sorry of the way I was treated. The hardest part off the job was when Farm Bureau decided to non-renew all the homeowner' policies and try and rewrite them through one of the 10 or so new partner carriers learning all new systems billing, quoting, claims, ect. The most enjoyable part of my job were the people I came in contact with some of the customers, managers, other sec.and agents from around the state, and the board members.