Farmer's Insurance Group Employee Reviews

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Receptionist
Receptionist (Former Employee) –  Richland Hills, TXFebruary 17, 2015
Was not trained well before having to push policies on customers, did enjoy working directly with customers, got to visit customers in person
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Great atmosphere
Office Manager (Current Employee) –  Carrollton, TXJanuary 13, 2015
You work hard then you get paid. Training and Support team really goes out of there way to make sure you are fully equipped. My co-workers were practically like family and we build great relationships together.
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Great colleagues to work with and a fun atmosphere
Senior Service Advocate, Producer Services Team (Current Employee) –  Hillsboro, ORMarch 20, 2014
Every morning you log in, get your required computer applications up on your screen, and go live or available for customers for incoming calls or non phone work. Calls are customer focused based and consultative sales.
Pros
great people to work with and great benefits.
Cons
little or no advancement opportunities at this office.
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Amazing people to work with
o Office Claims Representative (Current Employee) –  Oklahoma City OKJanuary 17, 2014
Working at Farmer's Insurance brings new challenges daily. Being able to communicate effectively with different personalities over the phone is the key to completing the job. Being able to multi-task and work in a performance driven environment is a plus. Direct management is a blast to work with and they are always very friendly and interested in how you are doing within the company.
Pros
daily food vendors and arcade style games in various break rooms
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Strong workforce
❸ Insurance Agent (Current Employee) –  Cookeville,TNSeptember 11, 2013
I've learned some while in this position but ready for far greater things.
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Best training program
SENIOR APD FIELD CLAIMS REPRESENTATIVE (Current Employee) –  Pacific ZoneMay 14, 2013
Farmers does a great job training their employees, but has a difficult time providing a good career path for people. Insurance claims is a difficult job and will beat up any good person. They provide decent compensation and benefits, but they have been declining since I started.
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micro management
Personal Lines Underwriter (Former Employee) –  Hillsboro, ORFebruary 19, 2013
Call center environment - micro managed - company changed over the years - have some nice perks if you fit in the "click" co-workers are very nice - call times
Pros
benefits - so so
Cons
micro managed
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Evil
Service Advocate (Former Employee) –  Hillsboro, OROctober 28, 2012
Will fire you if you have medical issues with medical documentation even if you have cancer
Pros
nice trainers
Cons
lack of concern for humans
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Good Benefits, Limited Opportunities
Casualty Claims Representative (Current Employee) –  Oklahoma City, OKMay 12, 2012
I am currently working at one of the centralized claims centers that processes a variety of insurance claims. The environment is nice and comfortable but you are in a cubicle environment all day w/little opportunity to interact w/your co-workers. Your interactions w/customers are via the phone or email w/no physical contact. The hardest part of the job is the never-ending amount of claims that you receive and the limited amount of time that you are given to resolve them. The management team is very well-rounded and do their best to motivate and improve your performance. The vast majority are very encouraging and helpful w/a wide range of experience and work to improve your experience at work. There are limited opportunities for advancement as most positions are at the same limited salary grades - regardless of the department. There is alot of emphasis on trying to make it a well-rounded workplace that encourages a lot of community involvement. There are usually wide variety of fund-raisers and extra activities that are sponsored by management to break up the monotony of the daily grind. You are doing the same thing - day in and day out w/little variety in your workload.
Pros
environmentally friendly workplace, strong emphasis on employee health and well-being
Cons
lack of advancement opportunities
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Overall rating

2.9
Based on 10 reviews
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