Pros: great place to learn, friendly environment among co-workers, plenty of continued learning classes and seminars
Cons: compensation, work/life balance, management
A typical day includes processing the written and verbal requests of the agents as well as customers who stop by or call in. Whether completing a quote, changing coverages or handling billing, there is always something to be done and to learn in this fast paced environment. My co-workers are some of the most fun people I have had the pleasure to work
– more... with. Navigating through the new agents each quarter, learning their work and teaching them proper company protocol for policy processing has proven both challenging and rewarding. My most enjoyable job moments are those where I can satisfy the needs of the customer. – less