Great working Environment
Costumer Service Representative (Current Employee) – Pasadena, CA – October 28, 2016
Working for Farmers Insurance was a great experience. I learned there is more to just auto and home insurance, and how much work it takes to get a reasonable rate for each person.
I learned to take care of billing, get documents from clients the were missing, update mortgagee, update additional lienholders, and update certificates, and anything else needed by any other employee.
My co-workers were great, they had a positive attitude and never had a problem helping me figure out a problem.
In the beginning it was hard because it was a new field for me but after time I was able to balance everything out and it started to become easy.
The most enjoyable time was when I started to get to know the clients and we would have a great conversation over the phone before we hung up.
Joking around, some free lunches, and having the bosses 2 year old on Friday's.
short breaks, no benefits