A typical day at work will be having all computer ready with all programs needed in order to have a successful day of work, once this is done, ready to quote, and process customer request. At the end of the day will have all end of day reports ready to start the next day.
I was the manager, didn't have any negative encounter with staff; we are adult and everyone new their role since day one.
The hardest part of the job was to attempt to convince owner that the business was profitable, even with a bad economy.
I enjoy taking care of customer needs and exchanging ideas with staff member.
All expectations lean on me as the leader