INSURANCE AGENT (Former Employee) – Reston, Va – December 4, 2014
Good company, great products even a bit pricey. Working here is not advised as the DMs are not interested in seeing new agents advance it seems. They provide very little support and are not interested in doing anything other than holding a occasional meeting.
Fast pace environment requiring a person adaptable to change.
Senior Service Advocate (Former Employee) – Pocatello, ID – January 19, 2017
I worked at Farmers Insurance Group for 40 years. In that time I raised 3 children on my salary. I lost my husband in 2013 and the company let me take time off for in home care until he passed from Cancer. Even thou they closed the office here in Pocatello I respected there financial decision to do so. I processed data entry in a fast pace environment. Took phone calls. Processed documents. You had to be able to quickly adapt to change.
Free lunch occasionally. Team spirit. Flex time was great!
Relaxed work environment with lots of opportunities to shine.
Marketer (Former Employee) – Salem, OR – January 18, 2017
Volunteering with Dynamic Life is a blast! It was a blessing to watch those around me grow as individuals. Even with all of the fun we had, we took our positions very seriously. We each went above and beyond to serve our customers. The spirit and enjoyment that would come alive was my favorite part.
Free water, video games, snow cones, blow horns, and an awesome experience!
Auto, Homeowners, and Umbrella sales (Former Employee) – call center – January 15, 2017
There is favoritism; when 21st was acquired by Zurich group of companies, they made a mistake putting Farmers on the list. Most of the Farmers agents were uninformed victims that merely took a blow to the chops. We were encouraged as call center agents to work with the exclusive or field agents who would sometimes call us because they could not get a contract through usually as a result of claims or tickets. There was a lot of time between calls, and I always took overtime when I could to meet the goals. I acquired a low metric of performance regardless of meeting goal which netted a result of my being grouped in a quorum of low performers without the same acumen and work ethic and all of us marked for "transition". There were other people who performed lower and had more seniority and tenure as well achieved the minimum acceptable rating somehow were not called or singled out.
Solid learning experience and programs
management might scrape their eyebrows on their colon
Claims Representative II (Former Employee) – Spokane, WA – January 13, 2017
Started out a good place to work, I loved it for 12 years. Before I left it was almost impossible to keep up with their demands and they seem to have lost all compassion for their employees. You kind of feel like they treat you only by what your progress and numbers are. It was a demanding job, which I really loved for so many years, but they made so many changes that took the local and compassionate customer service out of the company.
Farmers Insurance Sales Representative (Former Employee) – El Paso, TX – January 13, 2017
Working at farmers was very rewarding, there is a lot of room to grow can definitely make a career even if you only tart of as a customer service representative. The hardest part was probably keeping track of all the people that you need to follow up on.
Excellent work environment. Company offices no longer in Idaho
Service Advocate II (Former Employee) – Pocatell, ID – January 12, 2017
Flexible work day, many opportunities for advancement and personal growth. Excellent benefits and retirement plan. Company relocated to other states, unable to relocate with company due to personal obligations
Fun team building activites, ongoing training opportunities, opportunities for personal and professional growth.
Company relocated out of state and Idaho virtual positions not available.
Agency Owner (Current Employee) – Fairfax, VA – January 10, 2017
I have been in the insurance industry for several years now and have really grown fond of the relationships I have built with clients as well as colleagues. I would recommend this line of work for anyone that is not afraid to put in a lot of hard and reap the the high rewards as well.
Customer Service Representative (Former Employee) – Houston, TX – January 9, 2017
I worked part-time at this job for two years and 1 month. I was the customer service representative at Farmers Insurance. I was in charge of helping customers with their insurance policies with questions and when they had to pay their premium. I also learn about sales and about life insurance and business
Always was predictable, very easy and smooth. Working with people is always nice. Learn new things everyday. The company was about selling insurance, mostly life insurance. Had to call to report claims.