Pros: Fair pay and benefits
Cons: Short sighted and self-serving management
Perhaps some have had good experiences working with Farmers Insurance. For me, I can only comment on the Total Loss Department. This was a very negative experience.
The claim volume is very high. With such a heavy claim volume, it was difficult to keep on track of inventory control, phone calls, and to adequately monitor activities. Supervisors would use the most minute thing to write an employee up and put them on disciplinary action. The supervisors and managers did not really care anything about the employees on a personal level, and they seemed to completely disregard the entire workforce. It seemed like every week at least one person was being terminated for whatever reason. There were always many others who were leaving just because they could not handle the workload. When asking most people about why they were leaving, it was not because they minded doing what was asked of them, but it was because they were always being threatened by the management.
The Total Loss Department should have been called A Total Wreck or a Total Disaster in and of itself. I give each of the Total Loss supervisors and managers an F- based on the way so many of the employees were treated.
If you are looking for employment, don't bother if you are being offered a job in the Total Loss Department. There are much better companies to work for, and this department does not deserve you.