Shipping (Former Employee) – West Valley City, UT – April 29, 2016
Loved my job! Fun, fast paced, good workout. Management on the other hand was a nightmare! They made work unbareable and miserable. Higher ups have no idea what's going on because your manager is doing all your surveys and tells you what to say and you feel like you can't be honest because the source of the problem is in control of who's being told.
Flexible hours, good schedule, raise every 3 months
Horrible management, co workers were rude and inconsiderate
Intern/Sales Associate (Former Employee) – Columbia, MO – January 15, 2016
Worked many hours and very hard for poor pay. Work at least 50 hours a week and get payed very little. Each store manager I worked with was very knowledgeable and a great manager, but overall company did not treat employees well.
Sales Support Representative (Former Employee) – Miami, FL – September 28, 2015
Would be a decent place to work if it wasn't for the micromanaging at every level and constant changes to company policies and commission structure. Culture has a sink or swim mentality and if the branch you work at is understaffed the training you receive will be very poor.
Nights and weekends off
Work through lunches, no incentive to sell, commission structure, micromanaging
Manager (Former Employee) – Eufaula, AL – September 22, 2015
Started with the Fastenal Company in 1998 as outside sales rep when we first opened the Eufaula branch. Became store manager and grew business from $20,000 per month to $105,000 per month. Ordered stock and maintained adequate and accurate inventory through daily cycle counts for customers. Had to run business and was responsible for operating expenses as well as sales growth through customer service. Managed and supervised four employees and two store vehicles as well as maintained clean and safe work ethics and environment.
Loved providing customer service
grew business and was replaced by a manager that was paid a lesser salary and incentive package
Outside Sales Representative (Current Employee) – Charleston, IL – November 22, 2015
If you are willing to work hard. Do the job right and are a quick learner you will love Fastenal. Given you have the willingness to go that extra mile then Fastenal is the company for you. The pay isn't the greatest but the potential is there for it to improve quickly.
Sales Associate (Current Employee) – PR – December 29, 2015
You get to do inventory work. Training is available through their Online program. Little bit of sales, that's done mostly by the full timers. Hours get cut dramatically in Nov. and Dec. You don't get a sense of upward mobility.
Sales Support (Former Employee) – Reading, PA – November 9, 2015
The people I worked with were by far the best part of the job. Although the mornings are early, and often times..for me, understanding the application of various products we provided were unknown to me but each of my co-workers helped. And were always there for a good laugh afterward.
Outside Sales Professional (Former Employee) – Bridgeport, TX – October 21, 2015
Their compensation is really on the low end for outside sales and their health benefits are some of the worst out there however, their retirement plan is very good. Most locations are Monday thru Friday 7am-5pm which is really nice. Overall their training is very detailed and elaborate, they give you about every tool you could have to learn about your products along with most vendors a phone call away for more information. They have so many avenues for advancement within the company itself, the only frustration is that sometimes there are too many things going on at once and usually causes frustration for your customer. Your greatest strength or weakness is your management structure, that will make or break your time with this company.
Great work schedule for a sales position. Lots of opportunities to advance
Health Benefits are terrible, Low salary/bonus structure.
Outside Sales Person, Sales Associate (Former Employee) – Marquette, MI – January 22, 2016
When I started working at Fastenal, it was a very intense experience. I did outside sales as well as duties inside the store. I studied intensively day and night to learn about construction equipment and fasteners. I excelled at what I did, and I became the sole person who ran the entire store from the inside, while still doing occasional outside sales. It was a great place to work, the hours were set and the pay was good. At the start of the New Year, the stores original manager was replaced by someone who had less experience with Fastenal than I did, and had only managed at a competitor for about three months. They had a regional manager as well as another local manager coming to the store and issuing duties, while having me train in three part time workers and being the only one authorized to make sales inside of the store and answer calls. It became too much and I decided to look elsewhere to further my career.
Great benefits, pay and hours were set
Management has declined, the company policy has declined