Pros: Employed by a company with an established Brand Name
Cons: Employed by a company with criplingly strict vertical hierarchy
As a rule my responsibility was stimulating and gratifying but compensation was predicated not upon performance but seniority. A typical day involved resolving issues and solving problems.
What I learned was Junior management as a rule was not very educated, tasked with playing a babysitting role, and too often intimidated by employees with leadership ambition / potential and also by Senior management. Junior management was subservient to Senior management to the point of fawning.
I also realized that discontinuing annual employee evaluations was a ruse to more easily justify termination and minimize wage increases and most regretfully that I could not rely on management honoring its word.
One's progress was often determined by one's manager's personal preference, not one's performance. Questioning Junior management's reliance upon personal preference or compatibility was an exercise in futility or worse because HR was in Jr. and Sr. management's back pocket.
The position was often challenging and difficult but in a rewarding not distasteful sense. What was frustrating was being restricted to offering customers a limited number of FedEx services and knowing that my manager had never held my position, I could meet and surpass the responsibilities of my position much more consistently than my manager and that my manager's role was not that of a mentor but a baby sitter.
The most enjoyable part of the job was assuming responsibility and taking ownership of the issues that arose, which is why the position should have been a salary, not hourly position.
I can well understand – more... and would not dispute why some FedEx employee's are satisfied, if not pleased to work for FedEx, but FedEx definitely requires improvement and, I am saddened to write, would require even more improvement were it not for the standards and concessions UPS union membership have achieved because UPS management must negotiate with each employee as a member of a union which affords employee's more commitment and transparency. I would have voted against FedEx employees unionizing before but not now. – less