Company well organized but in relation to the work I was doing I acquired no experience
Packer and Loader (Former Employee) – Champaign, Ill – July 6, 2014
The job was to unload containers. I learned to work fast. I had very good relations with my colleagues. Some packages were very heavy and it was hard to unload them, it was sometimes necessary to call a colleague to help you, sometimes the supervisor came to help.
Fast paced, always something to learn and keep you busy
Data Entry / Service Center Support Associate (Former Employee) – Sparks, NV – November 18, 2017
Heavy phones and customer service with people picking up and dropping off freight, entering bills of lading for freight being shipped, Assisting drivers with paperwork, whether it is local drivers or line haul drivers. You have to be willing to assist when and where it is needed, whether with customers, drivers or other office staff. The terminal manager and operations managers are willing to jump in and assist when needed as well. No one is beyond getting the job done. Customer service and customer satisfaction is a high priority and all is done to meet the customers needs. The goal is always a positive result for the customer but there are those rare occasions that it is just impossible due to unforeseen obstacles, weather related, accidents, or reasons from another service area. It is best to keep the customer apprised of all events and offer the best solution available. Interaction with the customers and co-workers is the best part of the job,
Every day is different even if you are doing the same things