Bi-Lingual Customer Service Associate (Former Employee) – Gettysburg, PA – May 1, 2012
I loved working in the customer service position because I like guiding and helping customers. Enjoyed learning different communication techniques and build patience. I loved that I had my own space at work. They were so professional overall.
Electronic Engineer (Current Employee) – San Diego, CA – February 12, 2016
It is a great place to work and I have enjoyed working for the FCC nearly 26 yrs. Jobs are interesting with different cases each time so I have learned a lot throughout the years. The people are great and I have got along with most of them. I have a chance to deal with public and this is my favorite part as I want to serve the public. Thanks for reading my post.
Office Automation Clerk, GS (Current Employee) – Washington, DC – July 24, 2015
My day is never dull. I assist many callers throughout the day as well as escorting guests to their meetings. l also assist any of my colleagues who require my assistance. I have many mentors who help steer me into the correct path and truly value their advice.
Student Intern (Pathways Internship Program) (Current Employee) – Washington, DC – April 27, 2015
A typical day is coming in checking my email, printing out agenda's for the meetings for the day, answering phones, filing, copying, and setting up meetings. I've learned to prepare manuals and various booklets needed for the bureau. My co-workers are pleasure to work with. The recent Chief of Staff isn't really the best I've had since I've been working here. They should have HR training when they are in those positions to learn how to talk to people. I would say learning how to do travel. The more enjoyable part of my job is they work around my school schedule.
They work around my school schedule and understanding about taking time off.
Human Resources Assistant/Secretary (Current Employee) – washington, dc – April 7, 2015
Decent culture but not a lot of job advancement although highly qualified. Employees frustration cause for lack of initiative and drive. Those who are "non-attorneys" are deemed "unqualified" and stuck in Administrative roles although given assignments such as legal research, drafting FOIA responses etc.
Bilingual Information Specialist I (Former Employee) – Gettysburg, PA – March 3, 2015
Bilingual customer services, assisted clients with the installation, and configuration of television converter boxes. Conferred with customers by telephone, to provide information about products, and services and to obtain details of complaints. Recorded customer interactions and transactions, documented details of inquiries, complaints, and comments, as well as actions taken. Maintain records of daily data communication transactions, problems and remedial actions taken, or installation activities. Referred customer grievances to designated departments for further investigation
Government agency committed to providing work life balance for employees
Learning Management Systems Specialist (Former Employee) – Washington, DC – June 25, 2012
Inter acted with agency staff to resolve on-line university glitches. Provided training to staff members on use of the system, updated courses, interacted with management and vendors to vet course being offered to our agency staff. Conduct various trainings through out the year.