Entry Level Operations Associate
Felix - New York, NY

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Felix powers local commerce by connecting consumers with businesses at the moment they're ready to make a purchase. The way Felix works is deceptively simple - using advanced speech recognition technology, our advertisers only pay us when they receive a phone call from a new customer interested in doing business with them. Our next-generation product has been featured regularly in TechCrunch, The New York Times and The Wall Street Journal. in 2012, Felix's product was featured in Business Insider's "The Best Startup Pitches We've Ever Seen". Most importantly, every year we drive millions of measurable consumer transactions with our small businesses.

Felix is based in the heart of New York City and is committed to perfecting the way that consumers find and transact with local businesses. As a division of InterActiveCorp (IAC), our family of sister companies includes OKCupid, Vimeo, CollegeHumor, Match.com, Ask.com, About.com and dozens of other successful internet brands. Felix is profitable, growing rapidly, and focused on changing the way local businesses around the world acquire new customers.

BECOMING A FELIX OPERATIONS ASSOCIATE

The entry level Operations Associate position is an exciting opportunity for someone who would like to gain experience in the internet advertising industry, all while building a cutting-edge product. The Operations Associates are tasked with tracking, monitoring, and troubleshooting various projects. We are looking for someone with a strong work ethic, who can multi-task efficiently with the ability to seamlessly and effectively move from one project to another. Successful applicants must be highly skilled and confident, detail-oriented, passionate about completing tasks in a timely, efficient manner, and possess excellent problem solving and communication skills.

WE ARE LOOKING FOR

Be a self-starter with strong problem-solving abilities
Self-motivated with the ability to find original project resolutions

Great personality and people skills
Ambition, strong work ethic, and willingness to learn
Sharp, professional demeanor
Excellent communication and follow-through
Ability to work in a high-energy, fast-paced environment
A desire to work in a team-based environment and contribute immediately
Ability to take ownership of assigned responsibilities and campaigns
Be a self-starter with strong problem-solving abilities
Be a career-oriented individual searching for rapid growth

THE JOB

Be a productive and proactive member of Felix's Operations Team, responsible for overall data quality
Proactively find solutions and reach conclusions on projects assigned
Responsible for optimizing new accounts to promote industry growth
Research, validate and prioritize ad-hoc requests for refinements to our data
Understand the data interactions and dependencies through our internal database
Work closely with product management on functionality changes surrounding data
Acquire requested call based data to provide to upper management
Work with product development on implementing functionality changes surrounding data, drive and test improvements
Share feedback & ideas with upper management
Assist in providing ROI analysis data for our customers
Monitor and maintain listing information integrity

REQUIREMENTS/QUALIFICATIONS

Bachelor's degree
Ability to function in a fast-paced environment with changing priorities and responsibilities
Ability to work both independently and as part of a team
Ability to perform analysis and provide accurate reporting
Excellent time management and organizational skills required
Ability to participate in a cross-functional team environment
Excellent written and verbal communication skills
Advanced MS Office skills, including Outlook, Word and Excel, strong familiarity with e-mail and Internet

Felix offers competitive compensation and a comprehensive benefits package including:
-Health insurance, with options for dental and optical coverage
-401k
-Paid vacation
- Free breakfast, lunch, and dinner
** All benefits listed are subject to change.

Felix is an equal opportunity employer.

To learn more about our company, culture, and how we’re trying to change the world, log on at www.getfelix.com.

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Indeed - 19 months ago - save job
About this company
"WE THINK BIG, WE LEARN FAST, WE GET THINGS DONE" Based in the heart of Manhattan, in Chelsea Market Place, FELIX is changing...