Worked as a Federal Security Officer for FEMA sites after Hurricane Katrina.
Federal Security Officer (Former Employee) – numerous – July 10, 2017
Great hours (72-84 per week). Was a contract job. This company (Paragon Systems) no longer exists. Was a job I obtained after exiting the Army. Worked in part with the Corps of Engineers in Mobile, Alabama.
Reserve Security Manager (Former Employee) – Tacoma, WA – June 16, 2017
It is estimated that each reservist will deploy to natural disasters approximately every 60-90 days. Deployments are for 36 days. FEMA offers train for pay one week out of the month; this provides you the opportunity to become qualified in all the required areas needed to perform your job.
Corp Member | NCCC AmeriCorps (Current Employee) – Sacramento, CA – June 15, 2017
You spend a lot of time in the office staring a ta computer doing nothing. Someday you will do a lot and other times you wont do anything. I t really just depends on the job title. Wouldn't recommend it.
Inspector Supervisor (Former Employee) – Mississippi – June 10, 2017
Supervised over thirty employees in debris clean-up during the hurricane Katrina disaster. Assisted in issuing tickets to truck who helped in the clean up. Provided accurate, detailed information to my superiors in a timely fashion.
Emergency Manager (Former Employee) – Pasadena, CA – May 15, 2017
FEMA provided an enjoyable work environment with thorough training. The staff is large, and it is generally friendly. Some days are extremely busy, while others are slow. The hours were easy to adapt to, but many will not find a 3:30 AM start time suitable. A mid-day and late day shift are available. The major drawback is the complete unpredictability as to an end date.
The pay is good with future opportunities available.
Call center needs a morale boost. Management is unable to correctly project what they expect of their workers.
Reservist-On Call (Former Employee) – Los Angeles, CA – April 20, 2017
FEMA's call center was in a limited location. There were insinuations of the center becoming permanent, and management did not disuade otherwise. It was this attitude that made individuals believe they may have a stable place of employment. However, this was not to be and it is this kind of attitude that really drove morale down.
well in job that I do I take very serious I am a people person so dealing with people on the day to day basics, so I don't have a problem in that area. There are some days that is not as great as others days but as the employee I will and have to keep a smile on my face and try to help the need of the customers. Because the customer is always right.
when the day is smooth and hope for know angry cleints
when i have to deal with clients who wants help, but wont let me help them cause they sre so angry, Thats makes my day longer than it needs to be
Call Center Representative (Former Employee) – Hyattsville, MD – February 28, 2017
Enjoyed helping clients get government assistance after losing their homes and personal belongings. Some calls were very emotional and you have to have patience with dealing clients that have lost almost everything.