If a career with an organization that rewards performance and provides a stable and supportive environment for its more than 17,000 associates nationwide sounds good to you, Ferguson may just be the place for you. Our people are our biggest asset and share a common passion for customer service, which has helped shape us into the industry leader we are today.
Ferguson is currently seeking the right individual to fill an immediate need for a Receptionist in our Asheville, NC location. If you are a professional, career-minded individual who is committed to great customer service, this is the position for you!
In addition to the essential job functions described below, all associates will perform duties as requested by management.
- Answer and transfer incoming calls pleasantly and professionally
- Direct calls to the appropriate associate or department, take a message or transfer to the appropriate associate’s voicemail when necessary
- Greet visitors
- Alert associates when they have a visitor
- Accept incoming deliveries
- Assist in answering customer questions
- Assure appropriate coverage of phones when away from desk
- Data entry
A Bachelor’s Degree is preferred, but a high school degree combined with previous administrative experience will be considered. A successful Receptionist will possess the following:
- Customer service skills
- Ability to handle difficult customers
- Phone skills
- Ability to handle multi-line phone system
- Ability to work well in a fast-paced environment
- Minimum clerical skills (basic typing and computer skills)
- Ability to interact with management
In business for 60 years, Ferguson is ranked by Trade Publications as one of the largest suppliers of construction related products and services in the country. They serve multiple segments of the construction sector including: commercial, hospitality, government, institutional, residential, industrial, heating & cooling and waterworks markets with broad capabilities to meet their customers' needs. It's Ferguson's associates who make the difference. Ferguson employs approximately 18,000 associates. Ferguson services customers coast-to-coast, with a distribution network spanning approximately 1,300 locations and serves customers in the 50 United States, the District of Columbia, Puerto Rico, and the Caribbean.
Ferguson has a unique culture and a tradition of supporting civic, cultural, educational and environmental activities. The company is committed to the highest standards of ethics, from helping customers select green product solutions to providing a safe and secure workplace environment. Ferguson is committed to growth - of their business, their people, and their support of the communities in which they do business.
The Company is an equal opportunity employer as well as a government contractor that shall abide by the requirements of 41 CFR 60-300.5(a), which prohibits discrimination against qualified protected Veterans and the requirements of 41 CFR 60-741.5(A), which prohibits discrimination against qualified individuals on the basis of disability.