typical day at work started with answering calls and making them to our customes. Checking my e-mails, check for all faxes,pulling documents that were sorted to excute for pick up and deliveries check with co-workers about calls from customers and calls to be returned so that none is forgotten. Getting work organized all at a fast pace make sure all documents are in front of me when speaking to customers ready to solve any problems and concerns they may have. I learned how to multi task more effectively every day.My manager was a team player,he believed in everyone rolling up your sleeves and work together. My co-workers all worked hard everyone did there share and more willingly. for me no hard part I loved what I did. Getting the job done that the customers expects from me very enjoyable to make it happen.