Best place I've ever worked for. EVER.
Authorization Coordinator (Current Employee) – Getzville, NY – February 4, 2017
I'm coming up soon on my one year anniversary with Fidelis Care. I was originally hired for the Member Services department, but myself and the majority of my class were actually trained for the Authorizations department because a lot of help was needed there.
After spending over 15 years working in retail and trying to get out of it numerous times, I've finally found my "niche," if you will. I knew next to nothing about the mechanisms of the health insurance industry going in, but in less than a year I've learned a ton. Great schedule with no late nights or weekends (with the exception of optional overtime on Saturdays), and nine and a half holidays off each year! (The half day is Christmas Eve; only work 4 hours.) The compensation and benefits package is superb. And the training? My goodness! Never before was I trained so well for a job. Four weeks of very solid classroom and hands-on experience. You're always getting feedback from your supervisors, too, which helps you learn where you need to improve.
My only criticism is that some supervisors aren't quite as helpful or friendly as others. They certainly know their jobs, but they often give off this vibe of being bothered if you ask them for help. Then again, I think there are folks like that at every workplace. I've had the pleasure of working for some great sups.
So, yeah, all in all I think it's a great company to work for. Sure as heck beats retail! I'm looking forward to building a long-term career with Fidelis Care.
All I mentioned and more.
Some unhelpful supervisors.