Customer Service Representative (Former Employee) – Moraine, OH – August 16, 2017
Hardest part of the day was hearing patients tell their story about their health struggles. Most enjoyable part of the job was hearing patients say how much they enjoy our company and how helpful we are. Each morning I would print out our Horizons report that would be faxed over from physical therapist and then I would process the orders, if possible, to distribute the equipment to the patients. I would take phone calls from patients throughout the day and process their orders or help the patient with what they need. I would also check and process the incoming faxes that my department would receive throughout the day or week. I learned how to provide instructions on how to use and dispense medical equipment.
Working for fidelity I e gained so much knowledge in the nursing field. I've seen first hand what nurses An pct's go through an they are a blessing. Being able to ensure someone safety An comfort them in there time at the hospital is a great feeling
Gaining knowledge & being able to insure someone's safety
Supervisor (Current Employee) – Dayton, OH – March 11, 2017
Unique place to work for. Unless you have a lot of connections and have personal relationships with members of the management team, you will not advance. They tend to only promote within and don't give all individuals the opportunity to advance their careers.
worked with Extended Care Facilities to build relationships
Outside Marketing and Sales Representative (Former Employee) – Dayton, OH – August 19, 2016
Drove marketing vehicle to Extended care facilities to communicate and build relationships. Company had great benefits and great pay for my position. Worked alone. Did not work with team. Would have monthly marketing meetings with my boss and team which is the only tie I sa
FIDELITY is a awful place to work for. They are closed minded to anyone that marches to a different tune. As a case manager you can put in 12 to 14 hour days. There is so much work when get home after your long day. I found the Company to hold staff to unrealistic standards. Office staff very snotty, stuck up. It really sucks to work there.
RN Case Manager (Current Employee) – Dayton, OH – October 5, 2015
Like every job, this job has good and bad days. Pros: Flexible work schedule, great management, good orientation, one on one patient interaction. Cons: Charting after hours, lots of driving, totally different nursing practice.
poor cost-effective measures, patient care is secondary
Home Care Nurse Case Manager (Former Employee) – Kettering, OH – June 11, 2015
a typical day at work begins as soon as you wake up and does not end until you go to bed...since your personal cell is converted to your business line as well. I easily worked 14 hours daily M-F. you are paid per visit, so any followup calls or documentation done from home is not compensated, though a necessary requirement. Management/ scheduling intentionally keeps your assignment (6 patient quota) short so you may be used as on-call without differential compensation. If you do not meet your visit requirement, they take your vacation time, although they create the deficit daily! most of the nurses are not dependable and rude. Poor infection control. Probably due to burn out and mental/physical fatigue. No raises. Unable to have spouse on family medical insurance plan.
I am currently in unique position for Fidelity Health Care, my office is located within Miami Valley Hospital. Each day brings new and exciting challenges. I process all new CPAP referrals for three Premier Health Sleep Labs. I also work with patient's to ensure their needs are met and that they have a restful night's sleep!
STNA (Former Employee) – Kettering, OH – November 14, 2014
a typical day at work based on the particular client i would do as follows as care plan directed. what ive learned was many many things from different clientel. magenment really did not keep track of schedule in keeping in very accurate.
Positive work enviroment, very helpful staff, I would recommend FHC
RN Case Manager (Former Employee) – Dayton, OH – December 9, 2013
I loved my job at FHC. I learned many new skills and co-workers were always willing to help with needs. I liked working one on one with patients, not feeling rushed, and teaching. This job was very flexible and allowed me to be more involved in my daughter's extracurricular activities. The only downside to this job/employer was the documentation, which was very time consuming and difficult to understand expectations at times