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Fidelity Investments
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1,094 reviews

Fidelity Investments Employee Reviews

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Highly ethical yet innovative firm
Senior Director (Current Employee), Albuquerque, NMMay 26, 2015
Cons: Difficult to advance unless you are in a larger region
Fidelity really does focus on the customer, and serving the customer means taking good care of their employees. Pay and benefits are competitive. Work is interesting and often varies.
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Terrible place to work
Investment Solutions Representative (Former Employee), ColoradoMay 21, 2015
Pros: None
Cons: Read the review - it says it all.
Long hours, low pay, little advancement, micro management, company stifles employees and doesn't leverage talent or skills. Poor systems and terrible customer service.
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Great place to work at
Senior Software Engineer/Systems Analyst (Current Employee), Cary, NCMay 19, 2015
Fidelity offers you work life balance and great benefits including profit sharing and 401 mathcing! Best part is the people that I work with!
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Fidelity Investments
Implementations - Sr. Conversion Analyst (Current Employee), Covington, KYMay 18, 2015
Pros: bonuses
Cons: demanding/stressful hard to balance having time for personal life
Compensation is great at Fidelity. But, it is a very stressful and time demanding place to work. Very hard to balance work time, family an home life. Requires some hours that interfere with children evening activities and any personal evening and weekend commitments.
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Great benefits and pay
Senior Executive Secretary (Current Employee), Boston, MAMay 17, 2015
Pros: Benefits, pay
Cons: Constant re-orgs and changes in structure/management
Employed here for over 9 years. If you work hard you get recognized and rewarded. Benefits are unbeatable. 401k matches and profit sharing.
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Change!
Relationship Manager (Current Employee), Fort Lauderdale, FLMay 15, 2015
Fidelity is all about change, they are constantly evolving to stay ahead of the competitors. Sometimes it good change, other times bad. The constant change often leads to having to stay focused on multiple areas all at once.
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Advancement opportunities
Senior Managing Director (Current Employee), Westlake, TXMay 15, 2015
Management cares about your development and will help you with achieving goals and objectives. Your skillset is matched with job that aligns
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Excellent employer
Investor Center Financial Representative II (Former Employee), Del Mar, CAMay 14, 2015
Pros: Top-notch financial services firm, with many offerings
Cons: Beauracracy
Very busy days, on average, with always new things to learn and new expectations set before you. Co-workers were great; management was excellent. Great opportunities with a top-notch company. Would work for them again without hesitation.
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Financial Associate
Financial Advisor Customer Service Rep (Former Employee), Durham, NCMay 14, 2015
I answered all incoming calls from Fidelity customers about all of their health and insurance benefits and also about their 401K benefits. I learned that the there are several types of customer approaches and you have to listen to the customer to understand which approach to take in order to satisfy each client's needs. I enjoyed working with the management team, and all the staff. Everyone in the entire building seemed as a big family from different walks of life. The hardest part from this position was dealing with the each customer over the phone and not having that face to face approach. However, I enjoyed working with this company and meeting each customer half way to make sure they understood all of their benefits no matter what they called about
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Very Competitive
Brokerage Operations Representative (Former Employee), New York, NYMay 13, 2015
The company needs to show more appreciation towards their employees. The average work day at Fidelity is sometimes very stressful.
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GOOD PLACE TO WORK
MAIL ORDER PROCESSOR (Former Employee), 100 CROSBY COVINGTON KYMay 13, 2015
Pros: FOOD DAY ONCE A MONTH
Cons: NO BENIFITS
GOOD PLACE TO WORK WHILE LOOKING FOR A PART TIME JOB.RECOMMEND TO OTHERS SEEKING PART TIME WORK ESPECIALLY COLLEGE STUDENT
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A stable job
Customer Resolution Manager (Current Employee), Raleigh, NCMay 12, 2015
Stable environment, good benefits. Many positions are entry with advancement opportunity, however not much mobility within certain departments.
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Fun atmosphere
Financial Representative (Former Employee), Westlake, TXMay 11, 2015
Pros: Lunch, free coffee
Cons: Short breaks, work long days
Enjoyed working at this company for only a short amount of time. Lots of opportunity to move jobs. Fun place to work. Great location.
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Best Company I have worked at
Technical Intern (Former Employee), Boston, MAMay 11, 2015
Pros: Amazing Environment
Fidelity Investments is by far the best company I have been a part of. The people are amazing and kind. Work environment is the perfect mixture of relaxed and busy. Management was amazing and down to earth. Would love to work at Fidelity again.
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review
Customer Service Specialist (Former Employee), morrisville, ncMay 10, 2015
this company was an amazing company. there were many opportunities to advance in your career and also plenty of benefits
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great benefits but terrible management
Manager (Former Employee), Boston, MAMay 2, 2015
Pros: Salary, Benefits, Work-Life balance
Cons: Management
You make good money at Fidelity. Work life balance is really good but management is terrible. Day to day work is interesting and challenging.
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Connecting with others by providing "The Best Customer Service Experience in the Industry"
Pension Specialist (Current Employee), Albuquerque, NMMay 2, 2015
Pros: On-site gym and cafe, walking paths and a non-smoking campus
Cons: Job insecurity and micro management
As a pension specialist I spend most days educating clients about their specific pension plan and discussing their different options.
Other days I work closely with facilitators to train incoming associates in the practice of pension.
The most rewarding part of the job is knowing you are impacting someone's life in a positive way.
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Great team environment
Financial Associate (Current Employee), Westlake, TXApril 30, 2015
Take inbound calls from employees who are enrolled in their companies 401k/403b. Provide education and services of the employees workplace retirement plan.
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Fidelity Investments is a wonderful environment to work in
HR Manager (Former Employee), Merrimack, NHApril 28, 2015
Managing and resolving employee issues. Explaining policy interpretations to employees. Interacting with the business units to ensure staffing needs are met.
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Opportunity for engaging work, as long as you don't fear being relocated out of a job
Project Manager (Former Employee), Marlboro, MAApril 26, 2015
Pros: Engaging work
Cons: Job insecurity due to never-ending reorganizations and relocations
Fidelity isn't one company, but many under one umbrella, so there is likely a place for you there.
The numerous reorganizations have taken their toll on the rank and file. The relocations of entire organizations, sometimes to where they originally started, sometimes with many jobs going overseas, has had more of an impact.
However, there is a lot of good work to be done and great people to work alongside.

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About Fidelity Investments

Fidelity Investments has a rich and proud history of making financial expertise accessible and effective in helping people live – Read more

Fidelity Investments Salaries

Financial Representative
$40,000 per year
Customer Service Representative
$34,000 per year
$13.50 per hour
Member Service Rep II
$35,000 per year
Financial Associate
$33,600 per year

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