Fidelity Investments Employee Reviews

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A good place for entry level employment only
Operations Specialist (Former Employee) –  Albuquerque, NMNovember 3, 2017
Not a great place for seasoned financial industry employees. The atmosphere is very similar to a high school setting. It's a very cliquish environment. Management is a joke. If you are good at bullying, you will thrive as a manager at Fidelity. The work is very metric oriented. Your worth as an employee is measured by your metrics and your ability to tolerate the insincere, unprofessional behavior and so called leadership of management and directors. Pay is abhorrent for a trillion dollar company. This place is a waste of time and energy.
Pros
onsite Cafeteria
Cons
short breaks and lunches; stressful environment; shoddy leadership; horrible pay
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Excellent reputation
Financial Reporting Manager (Former Employee) –  Merrimack, NHNovember 3, 2017
Excellent company to work for but extraordinarily high expectations. Lots of committee work, many, many meetings. But a highly respected company and a good system.
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not good for advancement
Customer Service Representative (Former Employee) –  Durham, NCNovember 3, 2017
This place was highly stressful to work at. I had to start taking xanex pill working here. The team lead didnt care what was going on as long as you were taking calls
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Internship
Intern (Former Employee) –  Boston, MANovember 2, 2017
I was just an intern. The job was straightforward and the company seems to really care about their employees. It's definitely a good summer experience.
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Good company... Good overall comp package... has its issues like any other large company
Project Manager (Current Employee) –  Covington, KYNovember 2, 2017
Good company... Good overall comp package... has its issues like any other large company. There is a lot of vertical layers and redundancy of roles that both employees and customers can feel. However, the company is working to solve those issues.
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good company
Investment Consultant (Former Employee) –  Birmingham, ALOctober 31, 2017
Good business model for the clients and, therefore, easy to believe your putting the client's interest first. Not as lucrative as more "traditional" firms, but it is a more secure career path.
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Large Family Business
ACCOUNT EXECUTIVE (Former Employee) –  Cincinnati, OHOctober 31, 2017
Fidelity is a privately held company. It is also huge. As a leading financial services provider the company is very smartly run at the Executive Leadership Team level.

it seem slike a lot of the positions are white collar factory jobs. Where smart, capable people work at the same job for a years with small yearly pay increases and minimal job advancement.

The company is diversified and continually reinvesting in itself.
Pros
Career path
Cons
Minimal advancement
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Good benefits; investment assistance
Appeals Case Manager/Administrative Specialist (Former Employee) –  Durham, NCOctober 30, 2017
Nice environment, interesting people, some difficult and long days. Made great friendships; learned more investment knowledge. Multiple client support
Pros
Great benefits; retirement guidance
Cons
Younger generation vs mature knowledge & wisdom
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Great training, but stressful and not always genuine
High Net Worth Associate (Former Employee) –  Merrimack, NHOctober 30, 2017
As with many workplaces, they will promise you everything. Unfortunately, many of the jobs are cut-throat and just about impossible to get to from within the company. Fidelity does a great job training you, but it is easy to get pigeon-holed into a role and never move up.
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Great benefits but no opportunies for advancement
HR (Current Employee) –  Raleigh, NCOctober 30, 2017
All the hype from the CEO about the associate experience is for certain folks. Very hierchial culture and no opportunities for advancement to many. Very few manager positions so hard to move up from non manager to a Director role.
Pros
Benefits
Cons
Culture and opportunities to advance
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Great Benefts; Always looking for new technology
Project Manager, Software Estimation (Former Employee) –  Duham, NCOctober 29, 2017
Great place to work. Groups are encouraged to connect. Many 'team' and/or Company events; Your health is very important to the company and they go out of their way to make you aware of healthy choices while not limiting the cafeteria offerings. Overall a great experience
Pros
Family oriented
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Steady work
Customer Advocate (Former Employee) –  Jacksonville, FLOctober 29, 2017
First couple months will be spent studying (paid) for the Series 7 and Series 63 exams to obtain license to operate as a customer advocate. Take incoming phone calls and help clients with any needs involved with their accounts.
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Good company but old technology
Senior Java Developer (Former Employee) –  Dallas, TXOctober 28, 2017
Fidelity is a ideal company scores on everything except that you end up working on outdated technology and would be not employable after few years of working at Fidelity.

It is a fair company with professional individuals, there are pockets of favoritism and politics ( but it there everywhere ).
Pros
Fair, good pay, stable
Cons
outdated technology, slow moving
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Quality company
Lean Six Sigma Black Belt (Former Employee) –  Marlborough, MAOctober 28, 2017
A great place to work. The company is constantly working on making things better and make improvements. It is a fast paced environment with a positive atmosphere.
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Great nine-year career at a great company
Financial Services Representative (Former Employee) –  Salt Lake City, UTOctober 27, 2017
Over the course of my career at Fidelity, I was fortunate to progress to a senior manager-level position. I relocated with the company and was always impressed with their employee and customer focus. Although my time there ended due to an unforeseen departmental restructure, they were generous with a severance package and continuing benefits after my departure.
Pros
Generous and comprehensive employee benefits
Cons
Challenging to progress from entry-level positions
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Very intense environment
Sr Project Manager/Account Supervisor (Former Employee) –  Boston, MAOctober 26, 2017
While I learned a great deal about marketing and financial services, Fidelity is extremely fast paced and quite intense at times. Typical days were packed with meetings and conference calls.
Pros
free food
Cons
long days
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Absolutely great place to work
Director, Program Management (Former Employee) –  BostonOctober 26, 2017
Great commitment to customers and associates. Leadership integrity and focus on innovation great! My managers were consistently interested in helping me develop my skills and pursue my career goals.
Pros
Great commitment to customers
Cons
None that I can think of
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good starter company
Procurement (Current Employee) –  Westlake, TXOctober 25, 2017
its a good place to start a career in financial services but not for long term career success. Promotions and pay increases are almost non-existent and its difficult to move among the business units to gain more experience. Its a "heads down" environment with no recognition for excellent job performance. Once you accept a position there that will be your only position unless you leave the company.
Pros
decent pay and benefits
Cons
no career advancement or pay increases
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Fidelity
Principal Technology Risk Analyst (Current Employee) –  Boston, MAOctober 25, 2017
There area lot of layoffs going on now across all divisions

While they have good pay and benefits, there are a lot of layoffs happening across all divisions
Pros
Good pay/benefits
Cons
lots of layoffs
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Overall good place to be to gain professional experience in the Financial Industry.
Investment Consultant (Former Employee) –  West Valley City, UTOctober 24, 2017
You will spend the entire day on the phone speaking to clients. The breaks and lunches are very lax, so you can take a break when you need it.
The culture is awesome! Most people are very friendly and willing to help (At least in the Salt Lake offices).
Pros
Lax schedule, good high quality people
Cons
Bureaucracy. You will need to jump through hoops to get advancement opportunities.
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Overall rating

4.1
Based on 2,007 reviews
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Ratings by category

Work/Life Balance
3.9
Compensation/Benefits
4.0
Job Security/Advancement
3.5
Management
3.6
Culture
3.9