Fidelity Investments Employee Reviews

Found 1,143 reviews matching the search
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Interesting work and good people work there
VP of Delivery Management (Former Employee) –  Durham, NCJanuary 6, 2017
Liked the work and most all the people at Fidelity.
The benefits are quite good, especially the retirement contribution by the company.
The PI business was getting concerning due to Dept of Labor ruling. Some negative politics were starting to enter the IT organization which was not good to see.
Pros
Work. Retirement benefits.
Cons
Some leaders were not good for the PI organization.
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Wonderful place to work. Keeps employees engaged and informed.
Logistics Planning Analyst (Former Employee) –  100 Crosby PKWY Covington Ky 41015January 5, 2017
Working at Fidelity Investments was a joy. The friends and family atmosphere was wonderful. For 23 years this place was my home. I met life long friends. The training was ongoing and change was the norm. By working at Fidelity I feel that I have been prepared to move on to another company and be a strong employee.
Pros
Family atmosphere
Cons
Production has been outsourced.
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Great place to work but unchallenging
Service/Trader (Current Employee) –  Salt Lake City, UTJanuary 3, 2017
If you are new to the industry, the job will be very challenging in the beginning. However, this quickly changes as you become licensed and learn the various systems. Ultimately, you are working in a call center and each call begins to mesh with the next.

The good news is that there is a lot of room to grow your career and each new department will temporarily cure the monotony and may even offer an increase to your wage.
Pros
Benefits and Co-Workers
Cons
Work Culture
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Productive fun work place; good work life balance
QA Lead (Former Employee) –  Durham, NCJanuary 3, 2017
the QA org and the dev org work in Silos, there should be more collaboration at the senior management level

Conducive place to learn
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Lack of unity and repetitive work across departments
Business Analyst (Former Employee) –  Smithfield, RIJanuary 2, 2017
Data scattered throughout the company in various systems. Difficult to obtain reliable data to find true values. Well life and work balance. Promote health balance, provide workout equipment to exercise.
Pros
Flexible hours
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Already reviewed
Already reviewed (Former Employee) –  Albuquerque, NMJanuary 2, 2017
I already reviewed Fidelity Investments under a separate heading. I listed that I was a Business Analyst with the company and what the pros and cons were of working there.
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It's a good place to start, but move on quickly.
Retirement Investment Specialist (Current Employee) –  CubicleJanuary 1, 2017
High turnover rate for new-hires due to micro-management and low compensation. Very few move up. Lots of shifting around to other positions, but no one seems to get anywhere. Many managers in the same positions for years. Many very intelligent people running on a treadmill going nowhere. Company continues to excel, but employees are not rewarded for performance, while bending over backwards for clients. Compensation kept at bare minimum to keep them there. Unrealistic metrics that change frequently. Unsustainable business/compensation model as economy moves forward and these skills become more valuable elsewhere.
Pros
PTO, healthcare, helping clients with significant financial life events.
Cons
Relentless phone site grind. Clients are treated well, Financial Reps are churned
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Fun Environment
JUNIOR LINUX ADMIN (Former Employee) –  Dallas, TXDecember 29, 2016
At Fidelity Investments, I was responsible for identifying root cause for high-impact application problems/bugs, developing a viable solution and implementing changes to the application codebase. I also worked with Testing and Operations team to streamline continuous integration and continuous deployments of supported applications in an Agile Methodology. During this process I had demonstrated strong growth within the organization by using deep technical and problem-solving skills to regularly deliver process improvements that resulted in high cost savings for the business.
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Great training and excellent benefits. This is a call center environment
Retirement Specialist-RIS & LS (Former Employee) –  Westlake, TXDecember 22, 2016
Training is well structured to prepare you for success in the roles. Your success is in your hands but be careful not to get on the wrong side of your manager. Overall a good job but pay is a little below average. Excellent benefits but difficult to get time off during holidays unless you have been there long enough to get priority. Good place to learn and grow but you may feel limited at some point unless you set your expectations properly and stay patient.
Pros
Benefits and training
Cons
Low pay, little raises and long hard days on the phones especially during peak seasons
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Client service and customer service center fo excellence
Client Service Analyst (Former Employee) –  Merrimack, NHDecember 18, 2016
Fidelity provide a professional platform for growth and personal development. Learning and capacity reinforcement from senior and team lead stimulate growth and deep understanding of customer service and employee benefits administration
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productive and fun - even had corn hole
Maintenance Technician (Former Employee) –  Covington, KYDecember 17, 2016
Great place to work and co-workers were easily to get along with. We did quality work and made sure it was accurate. We were able to fix all of the machines that went done.
Pros
free lunches and fun committee event
Cons
job got eliminated
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Great place to work
Operation Representative IV (Current Employee) –  Covington, KYDecember 17, 2016
Great to place work , excellent benefits with a lot of good people.
This is a company you want to retire from.
I wish our area of business was not outsourced.
Pros
healthcare
Cons
politics
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productive place
Senior Defined Benefits Specialist (Current Employee) –  New MexicoDecember 16, 2016
I think it is a great place to start your career. I do not fill like there is a lot of opportunity for growth at some of the sites.
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Good Benefits
Senior Investment Analyst - Managed Accounts (Current Employee) –  Boston, MADecember 16, 2016
The benefits are good with the retirement match and profit sharing. Salary could be better, however, benefits do make up for it. Discrepancy between recognizing education and experience compared to compensation.
Pros
free lunches often
Cons
salary
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Highly professional environment
Oracle Consultant (Current Employee) –  Smithfield, RIDecember 15, 2016
A perfect place to gain some good quality experience and create good connections. For someone who is willing to learn and add on more responsibilities, this is a good company to work with.
Also great culture with pleasant people to work with.
Pros
Decent flexibility provided as long as you are committed to your work.
Cons
People can easily be transferred to other groups, which is not bad for someone who looks forward to a variety of experience.
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Nc denr
Sr. Lead Developer (Former Employee) –  Research Triangle Park, NCDecember 15, 2016
Excellecnt place to work.
Learned a lot of software.
Excellent management.
Excellent Co-workers.
Job matches my experiences.
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Great place to work
HEALTH AND WELFARE ASSOCIATE (Current Employee) –  North CarolinaDecember 13, 2016
Great work environment. Intense training so that you can be successful. Team building environment. Cares about employees down to their health. Great facility to enjoy everyday.
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Rapidly changing culture
Digital Print and Color Management Specialist (Former Employee) –  Covington, KYDecember 13, 2016
I worked for Fidelity Investments Print / Mail division for 15 years. This was one of the premier digital print / mail facilities in the country. World class, high volume print quality and process control.

The company decided to divest themselves of maintaining an in-plant capability and to outsource all print & mail functions to commercial vendors.

It is yet to be determined whether this was a good tactical move for Fidelity.
Pros
Nice campus environment, Decent compensation, Decent benefits
Cons
They don't capture and utilize good business metrics to guage success and individual performance.
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Awesome
Internship (Former Employee) –  Merrick, NYDecember 13, 2016
This place is awesome, it is really cool. It is really sweet. Management is cool. Building is cool. Money is cool. Supplies are cool. Free staplers. Free pens.
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Great Work / Life Balance
Associate Software Engineer (Current Employee) –  Westlake, TXDecember 12, 2016
I worked 40 hours a week. The work was not too complex. They had good benefits. They focus on coworkers being nice to each other. Communication and teamwork is key to success here.
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Overall rating

4.1
Based on 1,759 reviews
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Ratings by category

Work/Life Balance
3.9
Compensation/Benefits
4.0
Job Security/Advancement
3.6
Management
3.6
Culture
3.9

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