Fidelity Investments Employee Reviews

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Great job
Procurement Specialist (Contract Position) (Current Employee) –  Smithfield, RIOctober 4, 2017
Great job, I am a contracted worker may need more hrs . I only work part time . Nice environment to work for and very accommodating when time off is needed!
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Great Company
Data Verification/Data Entry (Former Employee) –  Grapevine, TXOctober 4, 2017
Great company and takes care of its employees. Fidelity has great benefits and there is a lot of room for advancement. There is a great amount of job security when working for Fidelity.
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Great Benefits, but questionable job security
Manager (Former Employee) –  Smithfield, RIOctober 4, 2017
I built a great career at Fidelity. I had fair compensation and great benefits. There was a fair amount of leadership change and it happened frequently so it left associates confused at times. The work was also somewhat redundant, different groups were working on the same thing for a period of time before anyone noticed the duplicated effort. Overall, though, FIdelity is a good place to work
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Company culture is adapting to market
RISK ANALYST (Former Employee) –  Merrimack, NHOctober 4, 2017
The management had treated the employees as valued and making the company great. This has shifted towards them being seen as a bottom line liability and subject to RIF.
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A good place to learn
Data Visualization and Management Intern (Former Employee) –  Boston, MAOctober 4, 2017
Definitely, a good place to work. The Agile Development process helps you to track your progress. So come with the learning mind and you won't be disappointed.
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Exciting and frustrating
Sr IT Project Manager (Former Employee) –  Boston, MAOctober 3, 2017
It's a fascinating place. If you have the right skills, the right position, and the right support, it can be fantastic. Compensation is generous, though skewed toward retirement saving. (Given what the company does, that makes sense.)
Pros
Extensive benefits
Cons
Still some areas where the work environment is stuck in the 1970s
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grunts
Financial Representative and Full Trader (Current Employee) –  Denver, COOctober 3, 2017
phone grunts...that's it. minimal career advancement, low wages which they try to make up for with benefits. terrible retention rate. clients who are clueless about the simplest of things.
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Enjoyed worked here
Software Engineer (Former Employee) –  Durham, NCOctober 3, 2017
This was a contract job only. While I worked here I was exposed to Oracle, Linux and several tools to interface them with, so overall this was a valuable learning experience for me.
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Very conservative and focused on vitality.
Head of Client Transition and Product Strategy (Former Employee) –  Smithfield, RIOctober 3, 2017
Lots of change and not necessarily coordinated across the company . Letting tenured associates go in one area while they could be very helpful in other areas looking for help.
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Excellent place to work
Java Developer/Automation Engineer (Current Employee) –  Westlake, TXOctober 2, 2017
Fidelity is a very good place for any developer to start working. Supportive management, cutting edge technologies, Huge environmental friendly campuses and many more.
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Grrat benefits but very competitive environment
N/A (Former Employee) –  Durham, NCOctober 2, 2017
I would encourage anyone that needs a job and skills to apply to here. It isn't that bad but ifbyou want mobility, you must be able to have some thick skin and learn how to compete for a new role.
Pros
Healthy affordable cafteria options, networking, learn new skills, Great benefits
Cons
Competitive, Kind of cutthroat, busy work
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Solid and rewarding company
Production Control Representative IV (Floor Lead) (Former Employee) –  Covington, KYOctober 2, 2017
Fidelity is a company that values its employees greatly. Quality based results were the backbone of what we were able to achieve in Outbound operations.
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Great company
Systems Engineer (Former Employee) –  Westlake, TXSeptember 30, 2017
Fidelity was just a great company to work at. Poor business conditions caused pressure to downsize and move to cloud based applications. I'd recommend working at fidelity to anyone.
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Fidelity is no longer one of the best places to work
Registered Representative (Current Employee) –  Salt Lake City, UTSeptember 29, 2017
Fidelity is a call center but we can demand respect from our clients. There are many different roles so it is easy to find somewhere that you belong. I would get bored every two or so years and I moved around to about 5 different roles over 10 years. My peers make it a wonderful place to work and most of my managers were fantastic. However, in the last year there has been a voluntary lay off, an involuntary lay off, mass firings for what seems like random things, a lay off of managers where they seemed to get rid of the best managers instead of the worst, and now there are rumors of more layoffs that are coming. The culture is changing drastically and they are creating new roles and eliminating others. This is usually fine but it seems like they are scrambling and doing what either seems to be random things or they are getting prepared for some impending disaster. The morale is very low and everyone either fears for their job or wants to leave their job.

Who knows, maybe this shift will settle down soon but until it does I would not recommend working at Fidelity.
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Good place to start career in Finance
Premium Services Representative (Current Employee) –  Greenwood Village, COSeptember 29, 2017
This is a phone job, you are taking phone calls for the majority of the day, every day. Definitely a good place to learn about the finance industry. Very much a customer service job. Not a lot of room for growth unless you want to go to sales. Very metric driven with calls per hour and customer survey results. For me, it was very draining to take phone calls all day long.
Pros
Ping Pong table, Voluntary time off if available, overtime when available, good benefits.
Cons
Low Salary, very metric driven.
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Good career, avg pay
Financial Associate (Former Employee) –  Merrimack, NHSeptember 29, 2017
Overall its a good place to work, it really depends on your role at the company. The people are great, typical call center, pay is average, good benefits
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Planning & Guidance Consultant
Planning and Guidance Consultant (Current Employee) –  Raleigh, NCSeptember 28, 2017
phone calls all day long. decent base salary and optional OT. job security at its finest but little flexibility otherwise.

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top notch discount broker where you don't have to cold call, but as a result, you'll have a glass ceiling compared to the other big boys (ML and MS)

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option to get 7/66 broker/advisor lessons. my advice? get your FINRA licenses and bounce.
Pros
great reputation, competitive co. match and profit sharing, job security.
Cons
hours, scorecard metrics, calls all day long
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Day in the life.
Premium Relationship Associate (Former Employee) –  SLC, UTSeptember 28, 2017
The ability to pick schedule as needed and work as own pace. Being able to set your own goals was a perk. The culture was okay and job security was nice.
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Be on your toes
Senior Cybersecurity Systems Engineer (Current Employee) –  Smithfield, RISeptember 28, 2017
Constant change. I think this is good because it allow for the opportunity to learn. For some it may stress them out.

Constant re-organization so it may prove difficult to get work done.
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low pay
Financial Service Representative (Former Employee) –  Jacksonville, FLSeptember 27, 2017
Fidelity does not pay well, they have a good retirement plan. If you are seeking money do not come to Fidelity. You get a lot of training and do a lot of work. You will be knowledgeable about financial services but under paid. The management is hit and miss, some are great others are horrible and will get you fired for minor things. They talk about how great the culture is,but its very cliquey. The people in desirable positions have been there for years or since the facility opened. High turn over rate. This is a call center job, high call volumes during tax season.
Pros
training, good retirement plan, 1 hour lunches
Cons
low pay, stressful, call center, lots of training
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Overall rating

4.1
Based on 2,009 reviews
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Ratings by category

Work/Life Balance
3.9
Compensation/Benefits
4.0
Job Security/Advancement
3.5
Management
3.6
Culture
3.9