Pros: growth opportunities
Cons: short lunch breaks, health insurance, location, management and new direction the company is taking
The culture was a lot better 3 years ago. The direction the company has taken within the last year is very demoralizing.
Managers are not on the same page when it comes to corporate policies.
My co-workers were great to work with. My first manager was the best manager anyone could ask for.
The hardest part was the job materials not being up to date. – more... Management gave poor excuses on why the company can not stay on top of it.
I learned a lot about retirement and health insurance.
The employee health insurance plans are awful but the other perks are nice.
All call centers should take a customer service lesson from Fidelity.
The location is terrible. No public transportation and no where to eat except their cafe.
The cafe was too expensive, the quality of service and food was very poor.
A LOT OF FAVORITISM! – less