Pros: highly supported, great benefits, 401k, excellent senior leadership
Cons: not enough virtual roles
Fidelity Investments is an excellent company to work for. They embrace, require and radiate excellent customer service from everyone.
The call center takes pride in how well they service their customers. Management supports their teams, rewards them timely and generously. Senior management is accessible, open and lead by example.
Most employees work 40 hours and many roles allow for overtime. The company has a fabulous onboarding process, supports internal promotions and continuously trains their employees.
Employees are happy and teams are well supported. The company provides excellent benefits, 401K, vacation, etc. I highly recommend this company for employment.