Fidelity National Financial Employer Reviews

I worked at this company for 14 years. I loved it! Unfortunately, I wanted to change careers and could no longer work the full-time job & go to school.

Fidelity is an industry leader that takes pride in treating employees as team members. I enjoy working at Fidelity and appreciate the team mentality.

Day shift, work cases
Learnt html, css
Co-workers are friendly
High pressure environment
Employee appreciation

I learned alot of new things when the company took over.
It was the same work environment; the only difference was we were
learning a new program/software. I wish I wasn't laid off right away
because I really would have liked to stay at this job.

no stability. Hire people and let them go. Great people to work with.

Great company, environment and roles.

Real estate, client relations.

• Responsible for the intake, track, and resolve of 125 to 175 helpdesk tickets for software and database support issues per month.
• Developed and implemented 15 separate data reports used daily in MS Access.
• Maintained 3 separate SQL databases containing 350 to 500 tables each.
• Implemented Integrations across multiple clients and platforms.
• – more... Analyzed deficiencies in production to streamline processes and save time.
• Resolved support phone calls from internal users, clients and vendors. – less

Assisted cardholders with their credit and debit card accounts. Trained co workers on new systems. Helped design new computer system to better improve production.

My colleagues are a great source of energy. I have a vast excel knowledge which I have learned from this company.

Not a bad place to work. Lots of nice and knowledgeable people, but the work was way too much. They needed to add employees in certain areas. Employees had to take work home to keep pace. Family life was not considered.

Productive and fun place to work. There is no billable hours. Perfect in-house work environment.

Good exposure to industry. Training was good. Opportunity to work with people in various departments.

This is a call center setting. Typical day is taking incoming phone calls from customers who has security issues of their card, who maybe a victim of credit card fraud. In addition, also call customers if there are fraud alerts on their card and confirm charges and transactions. The hardest part of the job is sitting down for long periods of time.

Management yells at you all the time. People are backstabbers at this rotten company yet the CEO of this dump pockets over 25 million a year in bonuses! While people suffer with $12/Hr pay and on top of this, they outsource to India! Keep the jobs in America!
Do not work for this rotten pit!

Willing to work in assisting the customer over the phone. Customers can sued over harassing phone. Excellent management stuff working together with a great team doing things together. Being on he phone collecting payment and the customer hangs up in the middle of the conservation. Great team work...

Resolve issues with printing, Internet connectivity, emails and application problems. Set up new PCs for users including transfer data from the old PC to the new PC. Troubleshoot security issues and virus-caused problems. Connectivity to server resolution. Install and document new applications and their associated problems and resolutions. Resolve server – more... and switch issues on network. – less

Over worked and underpaid, is how I would sum it up. It was very detailed work, and there was a lot of it which I loved. I would have stayed if the pay was better.

A Typical day include multitasking responsibilities such as uploading daily checks to the general ledger, responding to email inquiry from operation regarding account balances, completing and submitting assigned reports for management, reconciling accounts, adjusting entries, address audit request, assisting team with accounts receivable questions and – more... pulling reports for which they cannot access, review and verify completed bank reconciliations, review outstanding check list and work with operation so they can be voided and new checks reissued, reviewing balance sheet accounts and ensure schedules and support reconcile to the general ledger.
I have been fortunate to be part of a wonderful supportive team, managers in every department who practice an open door policy and always make themselves available even if it means staying late to offer support.
Having a deadline and there is an unresolved issue and having to wait on offices on the west cost to open due to time zone can be challenging. – less

Entered my foot in to management through hard work and results.
I also went through some leadership classes to brush up my management skills
Got rewarded with management position for my hard work and producing excellent revenue numbers.

Answered phones, was tech support for the website software, customer service. Great boss!