Inside Sales Associate
This position is responsible for supporting the field sales organization, assisting in quoting and placing orders, new account acquisition along with increasing revenue and profit from existing accounts, while maintaining superior customer satisfaction. The ideal candidate will have a minimum of three years of sales experience with a proven track record.
-Ensure all aspects of customer satisfaction
-Identify new accounts and new sales opportunities within existing accounts
-Partner with the appropriate manufacturers and internal resources to maximize the Fidelus value proposition
-Understand navigate customer's buying process
-Attain assigned revenue and profit targets by line of business
-Forecast with accuracy
-Manage opportunities and transactions to ensure long-term stability of the Fidelus / Client relationship
Other Required Competencies
-Collaborate with Product Sales Specialists to develop technical solutions for clients
-Proposal development, negotiation and closing
-Understanding of a Channel Business Model
-Understanding of a services oriented sale
-A degree in business or related experience preferred
-3 years of inside sales experience preferred with a proven track record of success in managing and growing accounts
-Detail-oriented with the ability to manage multiple high priority activities
-Excellent communication skills, both verbal and written
-A hunger to learn and ability to flourish in a dynamic, high-growth, entrepreneurial -environment
-Entrepreneurial, self-starter with hands-on approach
Fidelus Technologies is a leading provider of Unified Communication and Collaboration (UCC) Solutions. Our fanatical approach to client service coupled with specialized technical expertise, a full service offering and 10 years of experience in enterprise class solutions has given us a unique understanding of how UCC solutions can be leveraged within an organization.
At Fidelus our employees are our most important asset and we cultivate a highly collaborative environment. The Fidelus team is committed to the highest level of customer service to guarantee 100% client satisfaction. These high levels of customer satisfaction are attributed to Fidelus' culture and the quality of our workforce.
Our culture is the foundation for everything we do here at Fidelus. As part of this we have the following 10 core values which every member of the Fidelus team is expected to reflect in their day-to-day business.
1. Wow with exceptional service
2. Foster teamwork & friendships through open
& honest communication
3. Be passionate & make it happen
4. Strive for excellence
5. Be adventurous, creative and open-minded
6. Embrace & drive change
7. Evolve through growth & learning
8. Be inclusive & leverage diversity
9. Be humble
10. Foster a fun environment
The Inside Sales Associate will report to the Vice President of Sales and Marketing and be a member of the Sales/Marketing Team. The primary duties of the Inside Sales Associate require the exercise of discretion and independent judgment with respect to matters of significance.