Fifth Third Bank
Compensation/Benefits
Management
Job Security/Advancement
Job Culture
Job Work/Life Balance
32 reviews

Fifth Third Bank Employer Reviews

Compensation/Benefits
Management
Job Security/Advancement
Job Culture
Job Work/Life Balance
Banking institution
Executive Admin. Assist (Former Employee), Fort Myers, FL –
Pros: benefits
Cons: communication with main office in ohio
Fifth Third Bank purchased First National Bank. The working environment was not worker friendly. There was indifference to existing First National Bank employees.
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Not the greatest
Reconciliation, Retail Lockbox (Former Employee), Cincinnati, OH –
My position was looked at as the blue collar workers of the company and we were basically treated like that. If we didn't like it, we could quit. It was easy to replace us
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Payment Processor - Operations
Payment Processor (Former Employee), Cincinnati, OH –
Pros: could work 2nd shift -fit with my daily schedule
Cons: not be able to work at a comfortable pace.
The company's expections were unreasonable because you could not work at a comfortable pace to avoid making errors in the system. They focused more on quantity rather than quality. Because of this the working environment was very stressful and dissatisfying. Was not a good place to work in my opinion.
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Horrible ethics
Customer Service Rep (Former Employee), Georgetown Ohio –
Pressured to lie to customers about products that they "need" to up your sales. If you do not meet sales goals they fire you. I was able to exceed my goals each month however the guilt I had about it was horrible.
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Busy
Customer Service Representative (Former Employee), Evansville, IN –
I was a drive thru teller all through my pregnancy at one of the busiest branches.
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I have been told not to comment
Mediations Specialist (Former Employee), Fort Myers, FL –
Pros: partially paid health care and life insurance
Cons: micro management of professionals, un-business like treatment, favoritism based upon specific religion
I have been told that if I say anything about what happened that I will have to give back the severence pay that I was given when I was laid off.
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Good place to work
Lead Customer Service Representative (Former Employee), Hilliard, OH –
Good place to work
Thorough training
Good incentive program
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Good company to work for, no room for advancement.
Personal Banker (Current Employee), Chicago, IL –
Pros: like finance
Cons: do not like financial sales.
As a personal banker for 5/3rd bank, I sale a variety of financial products to customers. Loans, checking and savings, mortgage, referrals to lines of business partners but mainly sales. I have learned a tremendous amount about the banking industry but I am not seeing room for advancement within the industry. I do not currently like what I do because – more...  it is not challenging. – less
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Great pay
Financial Center Manager (Former Employee), Chicago, IL –
Pros: pay
Cons: leadership
Poor direcction, leadership and values because every emp is just a number.
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Tele marketing cold calls no good leads old system
Personal Banker (Current Employee), Bradenton, FL –
Pros: n/a
Cons: old system
Really pushy with sells, Lots of cold calling, tele marketing. Really old system.
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Great Place to Work
Financial Center Manager II, officer (Current Employee), Covington, OH –
Pros: quality of life
Cons: banking industry
Treated very well. Everyone is very nice. Plenty of opportunity for advancement.
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Very fun work enviornment
Financial Service Representative (Former Employee), Daytona Beach, FL –
which consist of customer service, sales and marketing, and acting as bank teller or personal banker based on the needs of the financial center and staffing.

Building and deepening customer relationships inside and outside of the branch. Processing customer transactions, opening new accounts, operational procedures, audits, and vault & atm custodian.

Operations, – more...  making sure policies & procedures were implemented on day to day basis. Which involved monitoring branch cash levels, cash vault & atm as well as customer transactions, and passing audits with 95% or higher. – less
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Productive, fast pace environment
CUSTOMER SERVICE MANAGER (Current Employee), OH –
A lot of customer interaction. Able to do a lot of problem solving.
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5/3
Operations Lead (Current Employee), Niles, IL –
Pros: stock price
Cons: short breaks, low pay, hours
Fast track to middle management. No advancement as all potential jobs that would be considered promotions are only given to external candidates
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Productive and good working environment
Correspondent in the Corporate Trust Department (Former Employee), Cincinnati, OH –
Pros: good communication between workers.
Company focused on helping the clients, friendly and professional atmosphere.
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Solid and productive IT organization
VP/Senior Manager (Former Employee), Cincinnati, OH –
Pros: employee engagement gets a lot of attention
I liked working for the organization and thought that they were very focused on the customer, stockholder, employee, and off-shore resources. It was a good place to work, from an IT standpoint. There were many interesting technical projects that were on going during my time there.

As with any organization, there are good to great managers that you – more...  come in contact with, my experience is no different. I have had some of the best managers in my Career while I was at Fifth Third, and witnessed others who struggle with the full demands of leading a group. – less
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Large bank mentality
Treasury Management Sales Officer (Former Employee), FL –
Super Regional bank headquartered out of Cincinnati. Going through some centralization of jobs currently to head office and eliminating some tenured positions.
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Good Solid employer
Account Executive (Current Employee), Pittsburgh –
Pros: management cares
Cons: slow to react
Good solid financially stable company. Tough on wholesale Great for retail. Technology so/so
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Working for Fifth Third allowed me opportunity to advance
Assistant Vice President of Business Banking (Former Employee), Chicago, IL –
Pros: a lot of exposure
Cons: extremely conservative lending
Overall Fifth Third Bank is a conservative institution. Its lending requirement are cautiously moderate and purposeful.
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ok place to work
HR Specialist (Former Employee), Cincinnati OH –
Nice place to work if you can deal with management promising one thing and but then doing something else. Loved my manager. Other managers before she came along seem to not care about the individuals. Certain individuals seem to have or receive special treatment.
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About Fifth Third Bank

Fifth Third Bank is a diversified financial services company headquartered in Cincinnati, Ohio. The Company has $71 billion in – Read more