Fifth Third Bank Employer Reviews

as a CSR we did a lot of large business deposits. had to hand count cash rather than use machines. co workers were friendly and helpful

Good company to work for, assisted customers with account types resolving customer issues, setting up new accounts, explained benefits to customers and much more!

The people always genuinely want to help you on a personal level and are not generally sales focused.
hardest part of the job is selling products you may not believe are good products. or are over-priced.

I started working here when it was Old Kent Bank. A year after I started they announced that they were being bought by Fifth Third Bank. I was only there for 18 months.

Managing Ohio's largest mortgage ledger, great management and benefits, Fifth Third invests in time to treat their employees right.

Good work environment one of the best that I had in a long time. The hardest part of the job was working with some of the older people always claiming the bank was stealing from them. One of the joys was having a rapport with some of the regular customers and learning quirks about them.

At both locations that I worked for, the employees were great. They worked hard and got the job done but we made it a good time too. We liked coming to work everyday and almost in a sense became a family.

Lots of room for growth. Management will help you get to where you want to be. The hardest thing to manage is all the change that is constant.

A typical day was telling people what their fees were and no we can not remove them. I learned I do not want to bank with this company. Management pushed you to answer quickly. Did not communciate with co workers too busy answering the phone. The hardest part of the job was telling people they have no money. The enjoyable part is letting people know – more... that their lost credit card is blocked and no one used it to make purchases. – less

good work/life balance on a normal basis. good people to work with, tough days sometimes with lots of cold calling to customers. technology and computer software pretty out of date, slow, and systems that don't link up together.

Again, I dealt with lots of amounts of money. Dealing with customers accounts and complaints. I had to be fast especially at the drive through on paydays. I learned to be proficient in numbers and typing them in correctly and balancing out even everyday. Management was okay. I did not have much dealings with them. Most co-workers were easy to work with. – more... Their were a few that I just dealt with them on as pleasant as I could. Some, to me were just a little lazy and complained and gossiped a lot. The hardest part of my job was just having to stay focused and accurate and pleasant no matter what was going on around me. The most enjoyable part was being around people. Especially, my usual weekly customers. I felt connected with a lot of them. They were glad to see me and I was glad to see them too. – less

Revieweing account and speaking with cusomers in regards to their accounts. Creating solutions to solve customer problem and complaints.

A day of fun and hard work, learned this is a smart company very much good to work for. Management very good and smart and cares about its employees. Letting your self down when your day ended and you could not do more for a great company. Working with management.

I worked at many offices in my time at 5/3. High sales pressure with low salaries. Always worried about being fired for not hitting your goals monthly. Difficult industry where most people do not need to come to a bank anymore to do their banking. Upper mgmt achieved their positions in a time where there were little regulations, lending criteria was – more... a joke, and there was no online banking. The personal banker position was a decently paid job until they hired 3 per branch and diluted the bonuses from $2k per qtr to $400. – less

Fifth Third Bank is a great start for those who want to work in the banking industries. Opportunities are endless.

I had a very very tough time there because I thought the training was complete

Fifth Third Bank is a great bank to work for. They take care of there employees and there is plenty of room for moving up.

Hardest part of my job was the constant changing processes, expectation and requirements

Sitting at a PC all day is difficult and talking to irrate customers is not the most fun either.

The co-workers are fun and the management is pretty good and easily approachable.

It was a nice experience and I learned new information on banking products and services