Great peers and work cohesion.
Pros: good hours, helpful coworkers, good customer service experience.
Cons: potentially unhappy customers, short staffed during busy hours.
COMMUNICATION: Employed honed communication skills to effectively relay information to current and potential customers on services and products. Received and addressed customer inquiries, complaints, and questions clearly, concisely and tactfully.
CUSTOMER SUPPORT: Planned and executed wide range of customer-service activities, including assisting clients with managing their accounts, opening and closing accounts, advising on optimal accounts, establishing credit cards and lines of credit, and other matters.
PROBLEM SOLVING: Used knowledge of local policies and procedures to address problems efficiently. Addressed problems and issues and relayed more complex problems to higher-level supervisors to ensure resolution.