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Fifth Third Bank
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648 reviews

Fifth Third Bank Employer Reviews

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Stressfull
Sr. Mortgage Loan Originator (Former Employee), New Port Richey, FLNovember 3, 2014
Some CoWorkers at my Branch's were real Team Players and followed the One Bank theme.
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Great banking offers
Lead Customer Service Rep (Former Employee), Lombard,ILNovember 1, 2014
Opportunity to grow within company and friendly customers
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Internship
Intern (Former Employee), Cincinnati, OHOctober 30, 2014
Interns were given ample work but the level of important work would vary highly depending on your department. If you weren't in a strong department then your experience was less gratifying.
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n/a
Lead Customer Service Representative (Former Employee), Mason, OHOctober 30, 2014
Fifth Third is a great place to work, as I enjoyed my time as an employee there.
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Productive workplace
Customer Service Sales Representative (Former Employee), Chicago, ILOctober 27, 2014
Pros: commison
Cons: benefits
A typical day at work usually assisting customers in their transactions. I like my co workers and once a month we like to hang out together as a stress reliever from work. The hardest part of my job is the hours are not to flexible. The most enjoyable part of my job is dealing with customers.
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Good company
Loan Officer (Former Employee), St. Louis, MOOctober 24, 2014
Pros: great physician loan product best in the industry
Cons: not enough processing help
Worked for Fifth Third for 3 years. They offer great Fifth Third products. The best one out there is their Physician Loan program. I was an expert with this program and had great success. Working with processors and underwriters out of town and developed great relationships. We helped management outside of mortgage division with CSI scores and generating – more... additional products for the bank. Mortgage management was great and very helpful. – less
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Inclusive Culture with ample opportunity to grow
Customer Service Manager (Current Employee), Lincolnton, NCOctober 22, 2014
Focusing on the customer is the best part of the job. Being able to provide a valuable benefit to clients on a daily basis is very rewarding. Managing others and seeing peers grow and develop their skills and abilities is such an amazing thing to watch.Fifth Third really provides unique opportunities to network within the company and participate as – more... little or as much as you want in outside programs. They create a culture with a focus on self motivation. You are in charge of your own development, if you work hard and go above and beyond your typical role you will succeed and excel. – less
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N/A
Homeowners Assistant Counselor (Former Employee), Cincinnati, OHOctober 21, 2014
Managed client base of 100 to assist defaulted homeowners mortgage loans.
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It's not what you know but who you know.
Customer Service Rep (Current Employee), FloridaOctober 20, 2014
Perpetually understaffed. Most positions are part time. Job openings get mysteriously filled before they are even posted. Computer system is slow and freezes multiple times on a daily basis.
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A nice place to work
Customer Service Manager (Current Employee), Lima OhioOctober 20, 2014
Pros: relationships
Cons: job security
good work life balance and room for advancement. Build great relationships.
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Educational Position
Customer Service Representative (Former Employee), Indianapolis, INOctober 20, 2014
Fast paced
Audits
Manage Cash
Policies and Procedures
Meeting new people
Need based customer Service
Enjoyable co-workers
Ability to pick up additional hours
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No room for growth
Customer Service Rep (Current Employee), Roseville, MIOctober 20, 2014
Pros: products
Cons: short staff
night drop deposits
customer transactions
sales
business change orders
service accounts
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great management
Customer Service Representative (Former Employee), Jacksonville, FLOctober 19, 2014
Pros: free checking
Cons: long hours
cash handling, vault handling, balancing, customer service, selling credit cards and accounts
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Not bad but not great
Preferred Banker (Former Employee), Chicago, ILOctober 13, 2014
Decent super regional bank just make sure you negotiate the highest amount possible coming in since annual raises are 1-3% at best.
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Worked from home
Sr. Credit Underwriter (Current Employee), Cincinnati, OHOctober 10, 2014
Pros: working from home.
Cons: work load and lack of staffing.
Underwrite and did decision mortgage files. Assist loan officers with policy and procedure. Learned better communication skills and built relationships with co workers and loan officers. Management been supportive and streamline the work process to better provide good customer service.

The most challenging part of this job is keeping up with all the – more... research and inquiries to respond in a timely manner. An average of over 30 responses daily.

My most enjoyable part of this position is the interaction with fulfillment department and sales. – less
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Professional atmosphere
Personal Banker (Former Employee), Chesterfield, MIOctober 9, 2014
Pros: set schedule, job security
A typical day at was opening the branch, making sure that the proper staff was working, checking and balancing the ATM, checking the teller's cash drawers and making certain they were balanced, counting the vault and making certain it was balanced, dealing with any and all customer needs and addressing them in a timely manner. The upper management were – more... always there to lend help if needed and the co-workers were knowledgeable. The hardest part of the job was sometimes you would get irate customers and the most enjoyable would have been the environment itself, having a staff that were hard-workers was a joy. – less
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Enjoyed my work experience.
Commercial Participation Processor (Former Employee), Cincinnati, OHOctober 7, 2014
Pros: variable hours
Day started when the Federal Reserve Bank opened and ended when they closed on eastern daylight time.
Took yearly classes to stay updated on rules and regulations about the federal reserve. Multi tasked with verifying account balances and contacting account officers when funds were not available and if credit lines would be extended. Had various time – more... restriants where items were to be funded in multiple time zones.

Enjoyed my co-workers and have an out of office relationship with them.
There was no hard part of this position, every job has its' ups and downs procedures where to be followed to keep sitituations in compliance. – less
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Overall its a Fast Pace and Self Taught Environment
Operations Senior Business Analyst (Current Employee), Cincinnati, OhioOctober 7, 2014
Pros: building skills sets, diverse culture, and team players
Cons: benefits are not as fruitful, sometimes your current manager is not your first line of knowledge to resolve issues; however, they should be.
In order to advance your career you must network, gain as much knowledge within your current position, and drive your own career endeavors. This company has taught me to take ownership of my personal goals and continuously build on my current skill sets.
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Excellent place to work at and great team atmosphere
Customer Service (Former Employee), Cincinnati, OHOctober 6, 2014
Great Co-workers and managment. Love the atmosphere and the supervisors i worked for.
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Financial Institution
Repossessions Supervisor (Former Employee), Grand Rapids, MIOctober 2, 2014
Supervisor to 10 direct reports and was successful at consistently meeting monthly goals.

About Fifth Third Bank

Fifth Third Bank is The curious bank. We are one of the top-performing banks in the country with a more-than-150-year heritage – Read more

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