High-stress call center work. People calling about why their account is over drawn, why they haven't gotten their credit card in the mail, and dozens of other questions. If you are easily upset by rude customers, pass or your ulcers will have ulcers. You need to be self-motivated to teach yourself, management is inconsistent and will punish you for lack of knowledge. The redeeming point at this job was you could easily make lots of overtime money, they're always busy. And you will come to love the people you work with, and if you're good at your job, you will learn LOTS. And not just about banking, but business as a whole. I hated working here, but I would not trade the experience I gained after 5 years.
Employee engagement, good pay
Very time regulated, high stress, inconsistent knowledge