Bank Teller/Customer Service Representative (Current Employee) – Maumee, OH – August 22, 2017
As a float CSR/Teller, I normally worked at branches that were low on staffing. Every branch worked about the same yet were managed in different styles. I enjoyed meeting the different customers as well as the other tellers, bankers, and managers.
Fulfillment Site Manager (Current Employee) – Chicago IL – July 13, 2017
Very much enjoy working at Fifth Third Bank although it is fast paced it is very rewarding. The culture and Core Values are all about the Customer and Employee Engagement. Fifth Third Bank truly puts the Customer at the center of everything they do. Compensation is good and benefits are also very good.
Customer Service Manager (Former Employee) – Columbus, OH – July 11, 2017
I loved working here the only downfall for me is the long hours because I worked in a bank mart! The commission sucks because the area I worked was lower income area so not to many people have money to open new accounts.
Rules were followed, management back you up, holidays off
Commission was low, health insurance not good, hours if you're in a bank mart
Personal Banker II (Current Employee) – Boca Raton, FL – July 9, 2017
Sales driven Hours can vary and can end up staying late Great company to move up required calls a day are 20 and 5 appoinments per banker only one teller at most offices making the bankers also run cash boxes. Company looks at sales and activities and operations when it comes to performance reviews.
systems are great and resources
hours can vary and you can end up staying late like 8pm
Assistant Center Manager (Current Employee) – Louisville, KY – July 6, 2017
they believe in team building and making sure everyone is cross trained in the branch. I really appreciate their benefits package, their health wellness rewards and their financial wellness rewards are an extra benefit.
Coordinator Team Lead (Current Employee) – Cincinnati, OH – July 6, 2017
Fifth Third has a great team of people. They are what make this organization great.There is however a disconnect in the CAO initiatives to develop and retain employees and the actual practice.To advance, people often leave for other companies, then return a couple of years later. Employee self-development is not really achievable with current work capacity loads.
Fortune 500 credential, Great People
Often miss lunches to keep up with workloads, Complete leadership and reorgs are frequent
Community Development Project Specialist (Former Employee) – Indianapolis, IN – July 6, 2017
I enjoyed my tenure at Fifth Third Bank besides liking my jobs I also was very active in activities every year a lot of volunteering. Enjoyed management and coworkers very engaging and I felt my career was monitored for growth
Sr. Relationship Manager/Licensed Personal Banker (Former Employee) – Charleston, WV – July 6, 2017
Working for 5/3 bank was high-pressure sales rather than banking. The sales incentive program was constantly changing to prevent you from attaining your goals. Employees were required to sell a certain number of "fee free" credit cards per month and then had to explain to the customers why we started charging an annual fee six months later. Fees, especially overdraft fees, were not to be refunded under any circumstances. We were expected to squeeze every dime we could out of our customers. The people who devised the schemes and enforced the rules were so far removed from the front line that they couldn't see the effects of their decisions on their employees and customers. Turnover was high and employee morale was low. I meet a lot of people in the industry who "worked" for 5/3 bank, but almost no one who "works" for 5/3 bank. Generally, a hard place to work if you have a conscience.
Legal and Research Clerk (Former Employee) – Cincinnati, OH – July 5, 2017
Processing vector requests from other offices and branches by Researching bank records, and making copies as needed for customers. A very friendly place to work. I had good working relationships with co workers and managers.
good benefits package, good people, good work atmosphere.