Goals are set so high they cannot be reached
Personal Banker (Current Employee) – Algonac, MI – January 12, 2017
I have worked for Fifth Third Bank for 7 years. I love the work I do as a Personal Banker, however, Fifth Third is a goal centered bank. The goals are not set from the are of the bank they work in and the goals are set too high to be reached. I believe if the customer is happy with your customer service, the customer will continue to come into the bank and they will continue to use the banks services. Fifth Third does not appreciate good customer service. The only concern is selling a product to every customer. When the branch you work at is a small town, you see the same customers daily. It is not fair to pressure these customers daily. It is a ethical issue for me.
Get legal holidays off.
Have to work Saturdays.