Interesting place to work with an opportunity to learn much about the collection business.
Collection Specialist (Former Employee), Tucker, GA – April 16, 2013
I started this company with no collection experience at all. This company worked with me and taught me the skills necessary to be successful at my job. Management was very hands on and when expectations were not met, it was looked at as an opportunity to learn from and succeed the next time.
as a new hire was apprehensive, glad I stuck with it!
student loan collector (Current Employee), st. charles, mo – December 13, 2012
I started not too long ago at FAMS as a collector and was overwhelmed at first. I work in the St. Charles location where it's all student loans. the interview process was very thorough so I knew what to expect, but the first week you recieve ALOT of information and can be overwhelming. but each day i felt more and more comfortable on the phones. everyone – more... here is so nice and very helpful. i am so glad i joined such a stable stable am excited to get my first big bonus! from what i've heard from exsisting employees, there's a ton of money to be maid here!! THANK YOU FAMS FOR THE OPPORTUNITY! – less
Competitive environment with contests, games, and prizes
Recovery Specialist (Current Employee), St. Charles, Missouri – November 13, 2012
Pros: knowledgable management, good pay and benefits, unlimited earning potential, nice facilities.
Cons: cant work any overtime, one week end day a month, 2 late nights (till 9:00pm) a week.
I have really enjoyed working at FAMS. They have a competitive sallary with good benefits. I have made great bonus money on top. I have been here for a few years and dont plan on going anywhere. My coworkers are great! The management staff is knowledgable and have helped me meet and exceed my goals. They have extensive on the job training and continuing – more... training. I never would have told anyone that this is what I wanted to do for ever but I think that Ive found a home. – less
Great place to work if you like money and competition!
collector (Current Employee), st. charles, MO – November 13, 2012
Pros: management is fair and consistent, opportunities for advancement, contests/incentives, uncapped bonus structure
Cons: can only work 40 hours a week
FAMS is an excellent company to work for if you want to have unlimited earning potentional. This is not a job for someone looking just to make an hourly wage. I like working in the energetic, competitive environment.
collection representative (Current Employee), St. Charles, MO – November 12, 2012
Pros: outstanding management who aren't afraid to jump in and help.
Cons: i can't really think of any - i love it!
Having been an employee of FAMS for over a year, and in the collections industry for several years, I can say that FAMS by far is the best agency to work for. I'm very happy and excited to hear that the company is opening another location so more people can see what I mean. The company has gone through a lot of growth in the last year - it keeps its – more... clients happy and its employees even happier.
Student Loan Collector (Current Employee), Saint Charles, MO – June 25, 2012
Pros: bonus checks if you make budget every month
Cons: healthcare is excelent and and hour lunch
Well from going to a fast paste environment to a sit down job being on the phone calling people that owe money for debt is very different for me and im just looking for a little bit more fun and move movement kind of job instead of this one i thought i would like it but im really not.
Collector (Former Employee), Beaverton, OR – May 23, 2012
Pros: games we would play to lighten the place up
Let me just say that Collections takes a person with a very hard outer shell, someone who really pushes all emotions aside and focuses on their job. I liked the job however I let my emotions get the best of me sometimes.