Quality assurance lead auditor (Current Employee) – Tucker, GA – January 8, 2018
Very poor management. CEO very impulsive. Stressful environment. Management verbal mistreating. I would not recommend this company to work for because there is a lack of professionalism from management. +
Awg specialist (Current Employee) – St. Charles, MO – November 4, 2017
Competitive pay, good work environment, bonuses are not capped, life insurance, health insurance, dental insurance, and vision. Matched 401k, and paid vacation. Environment is competitive, but fun. You can make a decent amount here. Hours are good as well.
Money, benefits, management
Don't bother if you have a bad attitude or can't come to work on time!
Operations Manager (Former Employee) – Tucker, GA – August 2, 2017
Financial Asset Management Systems is a great place to be employed. There was room for growth and promotion was first given from within. Adherence to policy, procedures, and law is first and foremost. FAMS looked out for their employees with incentives for employees and their families as well.
Collections Specialist (Former Employee) – Saint Charles, MO – July 13, 2017
Big on attendance and attitude; get in to fit in sort of place. Management will manipulate inventory and who has access to it in order to manufacture competitiveness. Reliable job with reasonable compensation.
Administrative Assistant (Former Employee) – Tucker, GA – July 3, 2017
Great job to you like collections and ruining people's lives. It's the persons fault but if faam is calling you better listen because they do not play and if you are lucky they will say something that you can bring a lawsuit against.
COLLECTIONS SPECIALIST (Former Employee) – Tucker, GA – May 22, 2017
This company lacked professionalism. Management has never been one accord, which in return created a chaotic work environment. Met a lot of awesome coworkers. Although chaotic, I did gain a lot of collection experience and knowledge.
The best part of this company was the people I worked with day to day. The company collected on defaulted student loans on both federal and private student loans. Management created a very mercenary and cut-throat atmosphere. The rate of pay was not fairly balanced in the comparison to the work load placed on it's employees. This was the kind of hardcore collection work that everyone hears horror stories about. In 2015, the company lost its contract with the U.S. Department of Education and closed its office in Cincinnati and was not honest with employees about this situation.
Flexible work hours with some weekends off.
low wages in comparison to the expected workload, poor job security, no opportunity for growth, company culture was very "cut-throat" and incredibly stressful.
Financial Representative (Current Employee) – Tucker, GA – January 25, 2017
Financial Asset Management Systems ..could actually be a great place to work without the drama that follows. There are times when managers are not available to guide you to a successful tenure with the company. That makes for a not so cohesive group. Employees are not confident in their position. There is a lot of favoritism with the collectors, not being supportive of the newcomers on the collection floor.
Collections (Former Employee) – Woodstock, GA – January 17, 2017
Was enthusiastic going into this job. Training was at a minimum. You are told that you will be given additional training once on the desk. Not true, had to ask peers and or figure it out on your own. Employed for a short period of time and then let go due to not enough work.
People I worked with
Hired/fired short period of time, Upper mgmt approach when addressing employees
Collections Manager (Former Employee) – St. Charles, MO – December 27, 2016
A typical day at work would be meeting daily goals, planning and implementing effective strategies. I learned some useful analytical techniques about my profession from Sr. Management. I also was able to refine interpersonal skills to that of an elite level. My fellow management staff was very knowledgeable and most of all competitive. The hardest part of the job is the long hours and late nights. The most enjoyable part about the job Is the thrill of success.
Collection Specialist (Current Employee) – St. Charles, MO – December 8, 2016
I really like the actual job, my co-workers and management. the culture is made up of mostly competition and extroverts, but if it fits your personality you will do well here. I've already made a bonus check in the short time I've been here, so that's definitely a benefit since the holidays are coming up.
Don't expect much from the HR department. The representation in St. Charles especially is the worst. If you have a problem with your personal medical information being talked about with all other employees, or having HR talk to you about their love-life and asking you extremely inappropriate questions, I would suggest avoiding any contact with her all together.
Good training, managers who care, leadership that is consistent
Enjoyed the position because of my co-workers. After working there for almost 2 years it shut down. I was disappointed that management did not let the employees know that the doors would be shut until one week before it happened. It gave nobody time to look for another job. Management was poor.
Collections Specialist (Former Employee) – Beaverton, OR – August 1, 2016
A typical day was calling 250 debtors daily. Trying my best to collect on Sallie Mae student loans. Management thought everyone has money and do not take no for an answer. The hardest part was skip tracing, finding people and getting them on the phone.