A company that was at the head of the pack (the first robo-advisor), has now fallen way behind. The ONLY thing that has gotten them this far is the fact that their clients are a captive audience ( 401k participants) that cannot, or do not know how, to move their money elsewhere. The entire managed money industry has lowered fees and increased product features, whereas FE's money management and fees have stayed virtually the same since 2004. The merger with the Mutual Fund Store seems to be because they know they need to do something, but are not sure what that something is.
Management is overly political and will crush anyone that does not kiss rear, or has the guts to say that everything is NOT great, or is a threat to the status quo. They have zero interest in helping you grow your skill set and will make the same promises that good changes are coming year after year, and the only changes that come are bad for the employees. A place to get started and get some experience in the financial services industry...and then move on.
Nice office, free drinks
Micromangement, overworked, under-staffed, huge turnover