Financial Engines Employee Reviews

Showing all 13 reviews
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A company in decline
Customer Service Representative (Current Employee) –  Phoenix, AZJuly 31, 2016
A company that was at the head of the pack (the first robo-advisor), has now fallen way behind. The ONLY thing that has gotten them this far is the fact that their clients are a captive audience ( 401k participants) that cannot, or do not know how, to move their money elsewhere. The entire managed money industry has lowered fees and increased product features, whereas FE's money management and fees have stayed virtually the same since 2004. The merger with the Mutual Fund Store seems to be because they know they need to do something, but are not sure what that something is.

Management is overly political and will crush anyone that does not kiss rear, or has the guts to say that everything is NOT great, or is a threat to the status quo. They have zero interest in helping you grow your skill set and will make the same promises that good changes are coming year after year, and the only changes that come are bad for the employees. A place to get started and get some experience in the financial services industry...and then move on.
Pros
Nice office, free drinks
Cons
Micromangement, overworked, under-staffed, huge turnover
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Productive work place
Software Developer Intern (Former Employee) –  Boston, MAApril 25, 2016
Great work environment. Lots of learning opportunities. Very supportive and helping supervisors and colleagues. Great view from the window. You can see the entire Boston Harbor.
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Great place to learn and grow
Manager (Current Employee) –  Sunnyvale, CAApril 11, 2016
A company with amazing mission to help the millions in the workplace to retire well. Coworkers are super friendly and helpful.
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Once a great place to work for but now a sinking ship
Staff Software Engineer java (Current Employee) –  Sunnyvale, CAOctober 30, 2015
Great mission but current leadership at all levels is failing fast. Highly political at the mid level management. Managers gets randomly reassigned from their teams. The expertise and knowledge of old timers not respected or valued enough.
Pros
Good work life balance, great facility with natural light and some truly talented and dedicated individuals
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Management is poor and team cohesion is even worse
Service Delivery (Former Employee) –  PhoenixJune 21, 2015
Don't waste your career at FE...I held out way too long..Management makes very poor business decisions and I feel the long term financial prospects of the company is not good. Business departments are always blaming each other and accountability is does not exist. I recommend you do not choose FE.
Pros
Free drinks, new office
Cons
pay, career growth, management
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Company is experiencing growing pains
Instructional Designer & Training Specialist (Former Employee) –  Phoenix, AZJune 26, 2015
With just under 20 year in business, this company has had 1 CEO until just recently and the culture and direction has experienced significant challenges as a result.
Pros
Trying to improve at the highest level of management
Cons
Middle management is not trained to manage.
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Great retirement advice
Account Manager (Current Employee) –  Boston, MADecember 16, 2014
Financial Engines provides retirement advice for 401k monies at Fortune-500 corporations. There are many highly intelligent employees at FE who strive to do their best every day. The company does however suffer from poor management who are very challenged in managing the daily activities of the company. (including but not limited to career development) Good product but management needs to develop their interpersonal/people skills. They could benefit from training courses in employee management and motivation.
Pros
Good pay great product
Cons
Management need training
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Primarily a technology company
Investment Advisor (Former Employee) –  Boston, MAMarch 26, 2015
The culture at FE derives from it being Silicon Valley based. The drivers and methods used are completely suitable to a technology firm but don't work well on the customer and service side.They are driven by the process and checking boxes. It is more important to do something right than it is to do the right thing.
For a 300+ person company the turnover reflects the less than competitive compensation offered at all levels. For HCE who jioned before the company went public they can tolerate low comp because of the value of the FNGN stock options they hold.
The middle managers are poorly trained and totally focused on hitting incentive goals. There is a process for everything and a "check-the-box" mentality common among managers.
Pros
Work hours and working from home are very flexible.
Cons
Flexible work hours don't pay the bills
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Really enjoyed my time here, excellent place to work
Sr. Marketing Analyst (Current Employee) –  Sunnyvalle CAMay 30, 2013
I have been with the company for couple of years, I learned a lot, the employees are very smart and fun people to work with. The company offers a good work life balance, the only issue is that there are very limited growth opportunities.
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Start up organization that had become public.
Director of Compensation (Former Employee) –  Boston, MAFebruary 6, 2014
I enjoyed FE but know that I needed to be part of a bigger organization and not working in Boston as the only HR person.
Pros
Learning about going public.
Cons
Corporate was in California.
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Not much growth and lacks vision
Senior Client Communications Associate (Former Employee) –  Sunnyvale, CAJune 17, 2014
Not a good place to work if you like working in a team. No job security. They don't show you bigger picture. people are little snooty.
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In transition
Manager (Former Employee) –  Sunnyvale, CAMarch 16, 2015
The corporate direction is unclear. There has been significant senior management changes and turnover in many areas of the company.
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Overall rating

2.9
Based on 13 reviews
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Ratings by category

Work/Life Balance
3.3
Compensation/Benefits
3.0
Job Security/Advancement
2.1
Management
1.8
Culture
2.1

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