Sales / Product Process (Former Employee), Los angeles – March 4, 2014
Start the day in the finish line section in Macys. Make sure everything is in correct place. Check the sales floor to make sure shoes are properly placed in correct section. Greet customers and ask open ended questions.
Sales associate (Current Employee), Grand Junction – February 20, 2014
Pros: great management and starting job for college students
Cons: not as many hours as i'd like
I was offered the job the same day another job was offered for me and thought it was going to cause problems however my manager made great efforts to help fix any issues. compared to any other job the management is great and extremely helpful. The head manager is great at his job and goes great lengths to ensure we know what we need to know to be successful – more... on the job. Only downside to work is the customers at times, most often I enjoy meeting new people however occasionally we get people who feel like they are deserving of a discount since we technically are profiting off commission. Since I started working here I've made a lot of friends and became recognized around my town as "that shoe guy" and on multiple occasions had other employers approach me about working for them because of the training we receive at Finish Line. – less
Sales Associate (Former Employee), Pittsburgh, PA – February 11, 2014
Pros: provide great customer service
Cons: didnt pay well.
Greeted customers and determined their needs and wants. Discussed type, quality and number of merchandise required for purchase. Recommended merchandise based on individual requirements. Advised customers on utilization and care of merchandise. Provided advice to clients regarding particular products or services.Explained the use and advantage of merchandise – more... to customers.Answered customers’ queries and concerns.Showed the live working of merchandise. Quoted prices and discounts as well as credit terms, trade-in allowances, warranties and delivery dates.Prepared sales contracts and accepted payment through cash, cheque and credit card.Assisted in display of merchandise.Maintained sales records for inventory control – less
Assistant Manager (Former Employee), Virginia Beach, VA – February 5, 2014
Pros: gained knowledge
Cons: hours, compensation
While working for Finishline I learned the importance of knowing about the product you are selling. We frequently studied different modules on the computer about the different styles of tennis and accessories.
Sales Associate (Current Employee), Aiken, SC – January 30, 2014
Pros: breaks, discounts, great people to work with.
Cons: not enough hours
A typical day at finish line starts with clocking in. I have to start my responsibility that a manger or assistant manager tells me what I have to do. Then I get right on it and start getting them accomplished. I check in when I am finished with something I was told to do and make sure what I need to do next. As a customer walks into the door I greet – more... and ask them if there is anything I can help them with like a shoe or shirt that they are looking for. imake sure I do everything I am told to do. The manager is a great person that is so nice and knows that when it comes to business everything needs to be done. My co-workers are amazing, funny and really sweet people that anyone could get along with. The most enjoyable part of my job is that I get to see customers that purchase what they were looking for and children happy that they get what they want walk out with smiles on their faces. – less
Storel Manager (Former Employee), Nashville, TN – January 28, 2014
Pros: fun environment to work in
I had a lot of fun and enjoyed going to work every day. You get to dress casual and interact with the guests most of your day. There's not a lot of demanding reports or daily paperwork you need to do which is a positive. I did not see upper management very often but the few I did interact with seemed to be great people. The most enjoyable part of the – more... job was getting to meet famous people from time to time. The hardest part of the job was managing all the display changes and my staff at the same time. Displays were changing every week and they would sometimes consume an entire day. – less
Management had an unrealistic view on how they treated their employees, very selfish management, not a fun company to work for
sales associate (Former Employee), Peabody, MA – January 23, 2014
Pros: the 30% discount….that was it
Job as a cashier was high stress. Management would never stand behind their employees and rarely would work with an employee to try and fit their needs. Management continuously showed up late for their shifts and received NO punishment…sometimes even hours late. Customers who shopped here had a sense of entitlement and I had experienced numerous times – more... being whistled at for service as if I was a dog. Little to no fun at this company. Very fake sense of pride within the management, no one liked their job. – less
Sales Associate (Current Employee), Louisville, KY – January 21, 2014
Cons: comission (sometimes)
Finishline is a wonderful company with awesome people. They are dedicated to providing the ultimate shoe buying experience, The employees are wonderful and pay is well off. I've worked for this company twice and if I wasn't in college I would be moving up fairly quickly. Love it.