Team Member (Current Employee) – Ashburn, VA – March 9, 2017
I really liked working at Firehouse after a year until today. One of stores nearby ending up closing down so we got most of their employees. I came back after school to new people, dropped into the delivery system that we started, and being told I was doing certain things wrong. The lunch rush can be very stressful at times. We'll get a huge group of like 30 people and we cant take more than 10 minutes on each order. One wrong move and it'll take up more time and people will have to wait longer to get their food. I didn't like the delivery system they did because I felt like I was the only person who could do deliveries at night and it put a lot of pressure on me and had to get gas once a week. Aside from all that, I got to experience the food service as my very first job, I had some pretty nice coworkers, management was decent, but overall it was good.
30 minute breaks, possibility of getting very behind
Line Worker (Former Employee) – Deer Park, TX – January 5, 2018
This was my very first job when I was 17, so not much to say here. At first I was working 4-5 days a week, and then for some reason I was switched to just Saturday and Sunday. Also found out I was being paid less than a new kid who had worked there for 2 weeks even though I had worked there since opening day. So I quit and got a job as a server, made over than double the money working less time.
Pay was horrible especially for the tasks at hand. very high turnover of employees meant that employees did not have enough time to be properly trained so one has to constantly pick up someone else's slack
Shift Manager (Former Employee) – St. Charles, MO – January 1, 2018
I learned how to work with all different kids of people. I also learned how to run a shift or manage a shift. I really enjoyed making sandwiches. The hardest part of this job was learning how to work fast under pressure.
Crew member (Former Employee) – Denver, CO 80222 – January 1, 2018
working at firehouse subs was good just stressful at times, i enjoyed working there for the most part, they are clean and respectful of the customers. the management was amazing to me and everyone that walked in the work place. need to work on communication with others that work with them.
Slicer/crew person (Former Employee) – High Point, NC – December 30, 2017
Firehouse Subs, it was fun to work there. Worked with my son as my supervisor and daughter as Co-worker. Great atmosphere. These stores owned and operated by franchisees so it one of the few places encouraging family to work together.
Crew Member (Former Employee) – Conyers, GA – December 28, 2017
For the most part the job was enjoyable. There was a lot of younger, inexperienced workers and a lot of unnecessary gossip between the entire crew. The store owner was absolutely amazing and so sweet but this just depends on who the franchise owner is.
Employee (Former Employee) – Mesa, AZ – December 28, 2017
Great staff and flexible hours were exactly what any student needs while working, and this company provided just that. Managers are friendly, understanding and hard working which made for a positive atmosphere.
Team Member (Former Employee) – Cranberry, PA – December 28, 2017
A day at work included preparing for opening by cutting and portioning out ingredients, preparing drinks and chips, and general customer service. Occasionally the day necessitated assuming an unofficial managerial role or providing technical support. I learned how to provide effective customer service and to work effectively in a fast-paced environment. Firehouse Subs provided the best management I have ever experienced. The franchise owner was a smart and kind man who worked hard to provide as best as he could for his employees. The hardest part of the job was dealing with the high volume of customers. The location had a very busy and stressful lunch rush that took time to acclimate to.
Shift Leader (Former Employee) – Maumelle, AR – December 27, 2017
you had to be quick on your feet working at firehouse. Be fast paced was an understatement. You Had to have sandwiches out within 5 minutes. my supervisor was not the best. I did more management duties than she did.
Sandwitch Artist (Current Employee) – Fort Walton Beach, FL – December 26, 2017
It’s a great first job but I’m definitely looking for somthing with more hours more pay and advancement. Loved the team the people I worked with are great they help me a lot and I couldn’t ask for a better support system.
Clerk, Cook (Former Employee) – Warner Robins, GA – December 25, 2017
Stayed working and standing cleaned work area. Cook food prior customers coming in. Worked with store manager he gives great advise. Greeted every customer walked though the door with a smile and positive attitude.
Cashier (Former Employee) – Marianna, FL – December 24, 2017
I would have quit anyway,she was yelled at for not ordering vegetables and talking about people all the time. It hit a head when she called me "slow". I an no disabled patient in Sunland. Just not good at fast food.