Firehouse Subs Employer Reviews

I loved my job, the people I worked with and the customers. The majority of the skills I gained, I learned at Firehouse Subs.

Great place to work, all customers feel welcomed with a greeting "Welcome to the Firehouse" brightens a customer day. The hardest part of the job was when sometimes all orders will be everywhere with not enough staff members on shift. Enjoyable part of the job was serving customers and seeing a smile on their fact. Also interacting with my coworkers.

Firehouse subs was my first job back in 2007 and im still there. A typical day for me is going in and starting all the daily preps and doign what ever paper works that needs to get done before the store is open. I enjoy my job because i value those few mintues to connect with my customers and for them to return back shows that we have provided them – more... with quality service. – less

Everyone is there to help eachother out. We have many regular customers and many enjoy our company and usually eat inside rather than taking out.

Most days I would arrive at work and whoever was supervising would scratch his or her head and find things for me and other workers to do. Often it was restocking and cleaning although those duties had been taken care of previously. Bathrooms were cleaned floor to ceiling and detail cleaned then inspected. Food preparation was easy enough and almost – more... fun, but we lacked a way to get meat out of steamers safely, many shifts resulted in gloves melting to fingers (not dangerous so much as uncomfortable and inefficient). Co-workers were fun and probably the best part of each shift, however were replaceable in the eyes of management. We only got paid $6.50 hr and we didn't even get a free meal during our shift. I don't know others' experience with positions testing, but I was given a test that was word for word the employee handbook, almost 30 pages of fill in the blank and questions such as "How much mayonnaise in Kg goes on a medium Sub? Large" and "What is the exact thickness of the average bell pepper slice in Cm?" As unbelievable as it sounds, that is my memory of that test and my last shift there. Honestly $6.50 and little to no benefits just aren't worth all that. – less

A typical day at Firehouse Subs consist of greeting the customers, slicing the bread, fixing the sandwiches, serving the people and cleaning throughout the down time of the store. I learned how to cook, clean, and manage mulltiple stations at a time. Management was pretty good, but some times there are a little too much of a "layed back" feel in the – more... restaurant. My co-workers were fun and exciting. They're excitement and interaction with the customers helped with the coomfort of the customers. The hardest part of the job was cleaning the steamers that steamed the meat and the cheese customers ordered. The most enjoyable part of the job was the interaction with the happy customers. – less

Great work envoirment. Great place for beginners in the working world to learn discipline and gain a great work ethic.

Slicing meats and vegatables made me become more accurate and sanitary. Happy customers means great slicing.

Its great food. Co workers get along. Managers are great and will work with you

It was a fun environment and wonderful people. Fast paced job. The only reason I left was because I got another job offer where I couldn't refuse the pay increase.

Awesome co-workers, awesome GM, but that's where it stops. The owners hired their sister/daughter and showed favortism so severe that the entire store nearly quit. She, as a shift manager, could do whatever she wanted and caused others to get wrote up for things she did, not to mention, not getting wrote up for equivical things that others would get – more... wrote up for. Getting passed this was difficult but overall, Firehouse within itself, getting passed who actually owns the busy, is a fun place to work. – less

Work was fast-paced. Customers tended to come back regularly, so you got to know them by name. Expectations were clearly defined and team work was encouraged.

ensure customer satisfaction to all customers , the subs are better than any other company. Very clean establishment , great customers that will remember your face if you make their food well.

The most enjoyable part about the job is working with the daily customers and employees.

Typical day at Firehouse is making customers happy in all aspects. Making sure the given change is correct. Learned how to make delicious sandwiches. Management cares about all employees and treats each one equal. There is nothing hard about working here. The most enjoyable part for me is dealing with the customers and knowing they are satisfy with – more... my work. – less

Loved this job from day one. Just not allot of room for advancement in the company. I ran two successful locations traveling between locations daily and overseeing all operations from day to day. The owner was always avaliable when I called her with questions or problems. The crew I worked with was a very enjoyable staff that ran like a well oiled machine. – more... Loved the interaction with customers and potential customers daily also loved growing the buisness. – less

working here was cool seeing as when i started i was a college student when i started everyone seemed to care about there job so it was cool at first but when we switched management near the fall of 2010 the new SM was lazy and me being the most working shift leader at the time i was left to do all the work and since he was firing all the GOOD workers – more... i left before he got to me and now they rotate workers in and out like clockwork service is poor and frankly just slow and management takes money from your paycheck ever pay period – less

Some days were long and hard but everyday was worth it. Everyday making great food, meeting new people, creating new and improve customer loyalty. I learned how to management effectively, deal with difficult customers and employees. Management was always encouraging, even from one GM to another, by helping me find my work ethic. Especially encouraging – more... me to work harder, reach the level of assistant manager, know the difference between when to work and when to play and what it takes to be a good worker. Sometimes my co-workers would be the greatest to work with, sometimes they are the most difficult people to work with, but in the end everything is done. The hardest part of the job was learning the tricks of the trade, learning of to time manage my job, learning how to become a shift lead and becoming a assistant manager at the age of 17. Working for Firehouse Subs was a great experience, learning how to become a manager which led me to go to school to get a degree in business management but the most enjoyable part of the job was the subs. – less

I loved working for Firehouse Subs the while I worked there. However, once I informed the manager I was going back to school he cut my hours from 22-30 down to 9 hours a week on a biweekly pay period. This made me quite upset. A former employee lied on me saying I walked out on my shift when I didn't. I wasn't feeling well so I told my shift leader – more... I was leaving and found someone to cover my shift. I came in to work the next day feeling the same but still showed up to be told I was fired. Co-workers are rude to customers. I have been told I should of run that store because I took care of my customers, was fast, and very polite. I learned a lot while working at this location, although, I wouldn't go back. – less

A company that strives to set the bar rather than reach the bar. Superior culture instilled from ground up. A company that is committed to the community.