Firehouse Subs Employer Reviews

Awesome co-workers, awesome GM, but that's where it stops. The owners hired their sister/daughter and showed favortism so severe that the entire store nearly quit. She, as a shift manager, could do whatever she wanted and caused others to get wrote up for things she did, not to mention, not getting wrote up for equivical things that others would get – more... wrote up for. Getting passed this was difficult but overall, Firehouse within itself, getting passed who actually owns the busy, is a fun place to work. – less

Work was fast-paced. Customers tended to come back regularly, so you got to know them by name. Expectations were clearly defined and team work was encouraged.

ensure customer satisfaction to all customers , the subs are better than any other company. Very clean establishment , great customers that will remember your face if you make their food well.

The most enjoyable part about the job is working with the daily customers and employees.

Typical day at Firehouse is making customers happy in all aspects. Making sure the given change is correct. Learned how to make delicious sandwiches. Management cares about all employees and treats each one equal. There is nothing hard about working here. The most enjoyable part for me is dealing with the customers and knowing they are satisfy with – more... my work. – less

Loved this job from day one. Just not allot of room for advancement in the company. I ran two successful locations traveling between locations daily and overseeing all operations from day to day. The owner was always avaliable when I called her with questions or problems. The crew I worked with was a very enjoyable staff that ran like a well oiled machine. – more... Loved the interaction with customers and potential customers daily also loved growing the buisness. – less

working here was cool seeing as when i started i was a college student when i started everyone seemed to care about there job so it was cool at first but when we switched management near the fall of 2010 the new SM was lazy and me being the most working shift leader at the time i was left to do all the work and since he was firing all the GOOD workers – more... i left before he got to me and now they rotate workers in and out like clockwork service is poor and frankly just slow and management takes money from your paycheck ever pay period – less

Some days were long and hard but everyday was worth it. Everyday making great food, meeting new people, creating new and improve customer loyalty. I learned how to management effectively, deal with difficult customers and employees. Management was always encouraging, even from one GM to another, by helping me find my work ethic. Especially encouraging – more... me to work harder, reach the level of assistant manager, know the difference between when to work and when to play and what it takes to be a good worker. Sometimes my co-workers would be the greatest to work with, sometimes they are the most difficult people to work with, but in the end everything is done. The hardest part of the job was learning the tricks of the trade, learning of to time manage my job, learning how to become a shift lead and becoming a assistant manager at the age of 17. Working for Firehouse Subs was a great experience, learning how to become a manager which led me to go to school to get a degree in business management but the most enjoyable part of the job was the subs. – less

I loved working for Firehouse Subs the while I worked there. However, once I informed the manager I was going back to school he cut my hours from 22-30 down to 9 hours a week on a biweekly pay period. This made me quite upset. A former employee lied on me saying I walked out on my shift when I didn't. I wasn't feeling well so I told my shift leader – more... I was leaving and found someone to cover my shift. I came in to work the next day feeling the same but still showed up to be told I was fired. Co-workers are rude to customers. I have been told I should of run that store because I took care of my customers, was fast, and very polite. I learned a lot while working at this location, although, I wouldn't go back. – less

A company that strives to set the bar rather than reach the bar. Superior culture instilled from ground up. A company that is committed to the community.

Was usually pretty busy. Cooked food. Cleaned machines used to cut with. Not hard work. Would be great as a first job.

Good environment. It is just the typical quick casual restaurant with long hours and not so fun work.

-Show up, prep food, open, make food, close.
-How to take inventory
-Management was pretty well handled
-Co-workers were easily worked with
-Not getting enough hours
-Easily workable schedule

Depending on the particular shift i had to work, they had small differences. Openers set up the line, weighed all the "meat packets" and did morning counts. Closers would clean the line and set it up for the openers.

During the shifts, we made sandwiches for our customers, taking special orders and regular customers all the time. We strove to serve – more... our product as quickly and efficiently as possible.

Our food no matter what it was, was easy for the customer to enjoy and relatively affordable for good food. – less

Doing Accounting @ Firehouse Subs is felxible and looks great on my resume. Getting the experience in Quickbooks and balancing the daily cash really gives me great work ability that I can take anywhere

A typical day was busy, at the time I was working there. I would go into work and I would read the "Rookie" book. Then I would continuously roll up meat, til my co-workers needed me.

great place to work, very friendly and family oriented! i love being a shift manager and would like to advance in my career!

Busy workdays, some good workers, and some bad. I love my manager and there really isn't any hard parts of the job. I do enjoy prepping.

Preparing Sandwiches, Interacting with Customers, Getting supplies ready for each shift

Management is very fun and works well with any schedule

I love this job. very simple and laid back. and i can spend a lot of time with the customers. it can get frustrating and caotic but overall its great