My typical day at work was usually pleasant, as I loved my work and always had a pleasant attitude, so I got along well with the employees. I always got along with my supervisors, and always tried to make the most of the job.
Compliance Manager on-site (Former Employee) – Novato, CA – July 26, 2017
Amazing leadership at FFIC! I was offered such wonderful opportunities and meet some of the greatest HR minds. I thank them for the consistent challenge that only made me a stronger HR Professional. I really loved this company, it's mission and the people.
Claims Customer Service Representative (Former Employee) – Earth City, MO – June 22, 2017
I start my day working my own accounts and continue throughout the day until I have completed them. I take an hour or 30 minute lunch depending on what time I want to leave for the day. I pretty much work alone with my own accounts each day to sum it up. Management is good if you need them they are there to help. The hardest part of my job was to stay focused when setting up accounts. I enjoyed each day the majority of it. I worked around nice people and had a fun young supervisor. It’s a nice place to work somewhat fun depending on your fellow employees. Its growth depending on what you’re looking to accomplish in your career path. I have a choice to work remote for personal appointments. The hours are great the longer you’re here and also fine when you start not too bad.
Everyday was truly awesome in 7 years I learned the ends and outs of Personal Insurance Management Sharp and dedicated to this company The hardest part of the job being laid off The most enjoyable was being an employee at FFIC
Claims Adjuster (Former Employee) – Irvine, CA – June 3, 2017
Enjoyed my 3 1/2 years with this company. I learned the adjuster trade in construction defect. The people were a good group to work with. Work life balance was very good. Benefits were very good. Advancement opportunities were minimal since the employees stay with the company whereby there is no place to move up.
A wonderful place to work, great people to work with. Close to home and flexibility was awesome! Managers were accessible and supervisors the best. The most enjoyable part of the job was you didn't not want to go to work. The worst part was that the company was dissolved.
Great company with solid management and work ethic.
Team Leader, Claims Dept (Former Employee) – Rocky Hill, CT – April 10, 2017
FFIC provided a solid work environment with knowledgeable and progressive management. During my 25 years I grew with the company as they implemented a Claims Call Center in the Hartford region and expanding nationwide. Our staff needed to work independently and multi-task during their work day. It was a demanding environment but rewarding when our team lead the country in processing. Fireman's Fund respected their employees and compensated accordingly.
Account Specialist - Commercial Insurance (Former Employee) – Golden Valley, MN – January 3, 2017
This place will always have a special place in my heart as I learned the insurance industry ropes here. I started in personal lines and transitioned to property/casualty half way through my tenure. Management was very encouraging and supportive, always willing to listen!
Employee discount in cafe, on-site daycare and health club facilities
Poor management; rigid and not open to new ideas or risk
Senior Systems Engineer (Former Employee) – Novato, CA – March 1, 2016
I left after only only one year because I felt upper management was not able to innovate and adjust to the quick and exciting growth of IT. Visa was a much better place to work for those in the IT industry.
Lower management starting to change when I was there for the better
Upper management not able to change with the times
A great company to work for, we were all more then co-workers we were family. My 10 years there were the best yet. The lay off made me feel like I lost a Family. However maybe this means something new and better is coming. Really looking forward to finding something new and fun with great opportunities.
Typical day started with coffee and then running report and balancing cash of prior date. Processing vouchers and answering any questions from Internal & External customers. Customer Service get singed on to phones and start taking calls to assist our customers with billing questions.
This was a productive workplace with hard-working emplyees
Contract Digital Content Publisher (Former Employee) – Novato, CA – November 21, 2015
I enjoyed the employee spirit and company loyalty. The workplace culture was somewhat restrictive, with certain topics and references frowned-upon. The initial manager was not supportive. The second manager was very supportive. I was let go at the end of the year, while other, previous employees were kept on as contractors to finish the project.