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FIRESTONE
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60 reviews

FIRESTONE Employer Reviews

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Compensation/Benefits
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Stressful
Service Advisor (Former Employee), Zionsville, IN – May 22, 2013
Handling customers then co workers issues with one another. Most enjoyable part of the job was making a customer a loyal client. Most hardest part of the job was the lack of communication between all the co workers.
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Can be long hours, if you dedicate you can make money.
Manager of Vehicle Services (Former Employee), Austin, TX – May 8, 2013
Deal with customers. Keep quotas. Long days. Lots of programs so you can move up in the company.
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Flag rate is horrible
Service technician (Former Employee), Colorado Springs, Colorado – May 2, 2013
Firestone is a good company to work for but being paid flag rate is horrible. You can work open to close but if you dont work on one vehicle the whole day, no pay.
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all natural food
High Plains Mobile Kitchen-prep cook (Former Employee), Firestone co. – April 25, 2013
Pros: free food
Cons: no healthcare
working outdoors good hours clean kitchen great location worked unsupervised
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Very Knowledgeable and productive.
Material Handler (Former Employee), Kings Mountain, N.C. – April 22, 2013
Some of the employees helped tremendously. And they seemed friendly.
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lack of opportunities
Lead Technician (Former Employee), Temple, TX – April 22, 2013
Pros: education paid for
Cons: lack of advancement
repair cars, i worked hard everyday, but still couldnt move up,i got every training spot for new cars every time it came up
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Little to no room to advance
Manager of Tire Sales (Former Employee), Plano, Tx – April 18, 2013
Customers are shocked at how noncompetitive the prices are at Firestone, as well as the lack of price matching when I worked there. Management on the district level was atrocious. Unfriendly workplace, technicians are very offensive and rude to management and customers. The only rewarding aspect of this job was making sure that someone's vehicle was – more... safe to drive on the road. – less
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Every man for himself
Automotive Technician (Former Employee), Norwood, MA – April 15, 2013
Cons: unethical
Unfortunately my management staff was very unhelpful. As a new mechanic, I received zero guidance since day 1. They encouraged you to find other problems with vehicles to make more money for yourself and the company. I left because I felt it was unethical.
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Great place to work but no advancement and no money.
Technician (Former Employee), Knoxville, TN – April 11, 2013
Pros: great company
Cons: not a steady income u can depend on.
Working on people cars but not a dependable and steady income.
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ok
General Service Technician (Former Employee), Lisle, IL – March 20, 2013
manager did not step up overall not a bad, place call you in with no advance notice
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Great for a starter.
Mechanic (Former Employee), Bricktown, NJ – March 19, 2013
I was a little more advanced for my position however this is an awesome place to start and grow,
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old district staff much better had backbone
Store Manager (Former Employee), San Francisco, CA – March 16, 2013
Pros: good retirement
Cons: open all holidays now
this was the only company that i ever worked for where i got along with regional and national staff who would see you and genuinely say hello and ask about your family unfortunately people get sick and retire then come the hot dogs you can spend an 8 hour car ride and 25 minutes later they forget who you are what have you done for me lately
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Overabundance of employees
Technician (Current Employee), Toms River, NJ – March 1, 2013
Typical day at work includes courtesy check on all vehicles that come in. Perform simple routine maintenance on rare occasions. Enjoyable part of this job is working next to co-workers.
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Company design is very functional
Service Manager (Former Employee), Hampton, va – February 26, 2013
Pros: efficincy
Cons: politics
Very well put together company. Most knoledgeable manager in firestone. Personal openion.
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Good Company
Technician / Service writer (Former Employee), Annapolis, MD – February 10, 2013
This company gave me my start in the automotive industry. Great management and great training. They are willing to invest time in their employees to help them advance themselves.
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Terrible place to work
sales (Former Employee), New Orleans, LA – February 7, 2013
Pros: hmmm...can't think of any.
Cons: long work days, no time for yourself, no real lunch break, etc.
Avoid working for any Firestone. You will have no time for family, friends or anything outside of Firestone. Works hours are terrible (they will NOT tell you directly when you interview). Typical work week: 50 hrs minimum (for technicians). Sales associates work a normal 40 hr work week with no overtime because overtime has to be approved by district – more... manager. Sales associates will be written up for not selling a set number of services, usually $20,000-40,000 per month. This is a scare tactic to get sales associates "in line" with Firestones "promise to care" ideal. Sales associates are usually promised all kinds of bonus' and advancement opportunities with no follow through by manager or district staff. The bottom line is you can work sweeping floors and have way less headaches and make the same amount of money.... – less
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Fun workplace
Shop Worker (Former Employee), Woodward, OK – February 6, 2013
Pros: relaxed working enviornment
Cons: n/a
worked from 7am to 5pm/w the occasional overtime. 1 hour lunch and 2 15min breaks. off on the weekends. picture a tire shop that was for anything from tractors to 8 wheeled tail cranes and other farm and construction vehicles as well as normal sized cars and trucks. we would change or repair the tires and balance the rims before replacing them.
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Willing to work with you on hours
Service Advisor (Former Employee), Newark, CA – February 4, 2013
Pros: co-workers
Cons: hours
Working 11:00 am to 6:00 e
I really enjoyed working with the co-workers
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I was a service Tech2
General Service technician (Former Employee), North Canton, Ohio – January 28, 2013
It was a nice place to work, management was ok but now they have new and improved management which means much better service all around.
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great place to work
Technician (Current Employee), Scranton, PA – January 19, 2013
working for firestone cannot be classified as work. Its like a big family where everyone is willing to help you and teach you as much as possible. Working here i have not felt unneeded, nor did i feel as if moving forward was impossible.
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