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First Bank
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49 reviews

First Bank Employer Reviews

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Compensation/Benefits
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Good First Post-Collegiate Job
Banking Associate (Former Employee), Winchester, VA – May 11, 2013
This job was a great start. Being a graduate in this economy is challenging, and I was extremely lucky to land this position. I was a liberal arts major, and I learned finance and accounting skills that I only could've learned here at First Bank.
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My Experience
Ajustador Interno (Former Employee), San Juan, PR – May 9, 2013
First Bank is the first company they give me the opportunity to work in the financial area.

First bank is a good company whit a great group of managers and co-workers.

The most enjoyable part of the job is get the satisfaction of the client because thats the way that you know you do a great job
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Great work atmosphere
Production Analyst (Former Employee), Saint Paul, MN – May 7, 2013
Pros: more work than time.
Cons: benefits package was great.
Great place to work, fast paced challenging. I advanced from sorter operator to production analyst. I learned that I should have stayed as Supervisor. My skills as analyst were lacking, and there wasn't a mentor available.
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Fun Place to work with my coworkers, like helping the customers
Customer Service Rep (Current Employee), Arnold Mo – April 11, 2013
Pros: when we reach a referral goal, we can earn money
Cons: no health insurance.no full time
I enjoy seeing the customers come in. You get to were they are your regulars. I've learned a lot about the banking, How regulations are,how to help the customers manage there accounts. I believe the Management could use more training on how to communicate with there coworkers. The hardest part about my job is telling a customers that there loan did – more... not go through,for example if they need a loan for a new car. Or if they where denied to open a checking or savings account.I enjoy working with my coworkers. And mostly helping customers out. – less
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Human Resource Department is not nice
Lead Teller (Former Employee), Riverside, CA – April 8, 2013
I loved working for this community bank. The customers are great. It was slower than what I was used to, but its nice to know your customers.
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Fun
Service Representative (Former Employee), St Thomas, VI – April 5, 2013
Pros: trips and meeting new people.
Cons: working in the sun.
Depends on how busy it was I was either in store making reservations and cashing, or I was out in the field and going on excursions with the guests. It was a very small organization so it was more family oriented. My co-workers were helpful. The hardest part of the job was being in the sun most of the day. The most enjoyable part was going on the different – more... excursions. – less
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Hardworking and encouraging workplace
Commercial Loan Intern (Current Employee), West Des Moines, IA – March 24, 2013
Reviewed several different company loan financial statements throughout the day and made necessary adjustments through different online banking software programs.
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a structure bank
Paralegal (Former Employee), Santurce, PR – March 23, 2013
A typical day of work: I was in charge of 13 employees who perform different tasks, I have to promote a positive work environment and make sure that they have all the necessary tools every day so they can performs the process correctly. Attend several meetings daily and make sure I carry out management instructions and vice President.
What I learned – more... about management is that I act as a coach first than an experts because each day I learn something new about regulations and investor guidelines.
My co-workers respect the kind of person I am I try to act as if I'm reasoning through the problem with the person, learning as I go. I never just give an answer. I want employees to develop confidence in creating answers for themselves.
I try to encourage my employees to help find the solution. I like being able to lead my team, but I want to know that they are working to help solve problems as well. I like to think that by involving my staff in questions and problems that arise in the department, I am teaching them how to be effective leaders.

The most enjoyable part of my job:
we work in the unit as a good team – less
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Great place to work, get to learn a lot.
Personal Banker (Former Employee), Denver, CO – February 24, 2013
This is a great place to learn everything about the banking industry and work with some fun people.
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It was a memorable experience,
Personnel Manager (Former Employee), Lagos – February 22, 2013
It was very interesting and exciting. Staff and Management were very suportive.
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great co-workers
Teller (Former Employee), Montgomery City, MO – February 8, 2013
the people at the bank are wonderful. It was a very enjoyable place to work.The hardest part of the job was working with the customers
who are having a bad day and take it out the employees.
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Account and book keeping
Account & Clearing Officer (IT) (Former Employee), Akure, Nigeria – February 5, 2013
-Allocation of resources to enable task performance, coordinate office staff activities to ensure maximum efficiency
-Evaluate and manage staff performance and recruit and select office staff
-Organize orientation and training of new staff members, coach and discipline office staff and design and implement filing systems
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Good family owned bank
Assistant Branch Manager / Licensed Banker (Former Employee), Bradenton, FL – February 4, 2013
Pros: wonderful work place
Cons: management team was not motivated
I loved working at the bank. I loved being a member of a team that succeeded. I loved being able to audit the branch and make sure everything was as it should be. I took pride in the work I did and the work that I oversaw. Co workers came and went. Some were better than others as is with everything in life. The hardest part of this job was seeing the – more... business slow down so much and losing our customers. I loved that I knew everyone that came in the door by name and they knew me and trusted me. – less
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knowledgable on banking process and finanical ability
Statement Clerk (Former Employee), Richmond Heights, MO – January 29, 2013
Pros: knowledge of banking process
Cons: slow at growth and finanical processing
A typical day at First Bank was to file checks and process statement for customers. What I learned from working at the bank was how to process customer's accounts and if a check was rejected had to find where the check goes. I had to use the BSS system to find where and who the lost check belong to in th system. I keyed in checks and statements amounts – more... so customers would get their checks they wrote. The management was made sure that their employee's knew what to do when they found lost checks and how to file them in the right area. Working with co-workers made me a team player and understand to help everyone in different areas of the bank. The hardest part of working there, was running out of work and trying to stay busy. The most enjoyable part of the job was learning about other departments and how they work with customers and businesses. – less
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Productive and fast pace workplace
Product Development Officer (Current Employee), San Juan, PR – January 27, 2013
FirstBank is a productive, fast paced institution where you have the opportunity to be heard and where if your performance stands out upper management will not hesitate to invite you to their table and hear out your ideas, suggestions and recommendations.
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I visiting 20 clients per day
external collector (Former Employee), North Area of Puerto Rico (8 county) – January 24, 2013
Cons: my contract was temporary and i'm noy qualify to recieved the personal bonus
I learn the skills to collect a 200 hundred mortgage and auto loans, drive over 100 miles per week and visited 5 towns. I collect always 80 % or more of the total of the accounts.
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I enjoyed working for First Bank. Out of all other banks that I have worked for First Bank ranked #1
Area Manager (Former Employee), St. Louis, MO – January 16, 2013
Pros: family owned bank, take care of their employees
Cons: none that i can think of
Very Busy, and that is what I like. Each day was different. I learned how to manage my own branch and over see multiple branches. The hardest part of my job was having to terminate employees.
What I liked best was working, training and advancing employees. Getting to know customers, all areas of the bank worked well together.
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Customer Service Representative
Customer Service Representative (Former Employee), San Juan, PR – December 29, 2012
Provide guidance to customers about all services offered by the bank.
Identify and report cases with potential fraud, theft or money laundering exposure.
Advice clients regarding deposit accounts, loans and mortgages policies.
Provide support to customers in response to incoming claims, revocations, stop payments; and answer questions regarding deposit – more... accounts, credit lines, interest rates, on line banking, loans and mortgages.
Use persuasive techniques and active listening skills in order to offer appropriate guidance to the customers.
Manage operating systems and applications effectively and firmly showing safety in the workplace.
Utilize appropriate sales techniques according to the needs presented by each customer. – less
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work with banking equipment
Statement Clerk/Lockbox (Former Employee), St. Louis, MO – December 12, 2012
Pros: communication, learning new systems
Cons: short breaks and lunches
A typical day at work was to perpare checks and statemenst for customers . Then I would calculate businesses checks into their bank account for future use. I then would look up lost or old checks to find the right customer accounts. I learned how to use a 10-key calculator and the BAA system. Management was great to work with, along with my co-workers. – more... The hardest part of the job was lifting up heavy boxes of checks. The enjoyable part of the job was enteracting with customers and learning different departments, like lockbox and item processing. – less
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Best place to work
Help Desk Support Technician (Former Employee), Santurce, PR – December 12, 2012
Pros: challengin work place
Cons: low pay
This was one of the most wonderful working environments I have ever been. They work is very fast pace and constantly changing.
the managers really care about the employees. Its a great place to learn about a broad spectrum of technology and develop various skills.
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About First Bank

Carolina First was founded in 1986 with one simple, bold mission: to become a premier bank by putting customers first. After twenty – Read more

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