Loan Specialist (Former Employee) – s. buss 121 hwy Lewisville, Tx – April 25, 2017
Responsibility on a very busy area is a daily challenge, always check your surroundings before entering the promises, organize and manage business keep up to date work place, give information to detectives and police department if required and receive armor car with cash order for office.
Assistant Store Manager (Former Employee) – 223 w hurst bld – July 29, 2016
Working for this company was a learning experience and I enjoyed every minute of it. The responsibilities involved made me sharper and I look forward to growing in my next learning endeavors. I hope to become a supervisor
Decent pay, need better management. No benefits and raises are not much. No room for advancement. Supervisors gossip right along with the employees. This would be a really great place to work if they start with a new group of supervisors.
Associate (Current Employee) – Lexington, KY – May 27, 2015
First Cash bought our company which was a great place but now it's abandon ship. We went from an modern computer system to a system that hardly works and is completely out of date. Lot's of micromanagement to the point it slows business and upsets customers. We went from paid holidays to health insurance to none. Management plays favorites and looking for any reason to fire anyone that is not part of the good ol' boys.
It is always a busy day, there is some down time depending on what is going on at the stores. One plus is having great co-workers and in our department good bosses. This is what keeps most people motivated even though pay is low in comparison to other companies this helps make up for it. Not to much room for advancement, unless you work at the stores.
Help Desk Analyst (Current Employee) – Arlington, TX – January 21, 2014
This company is one of the worst companies anyone could ever work for. Upper management lacks leadership & have turned into greed mongers. Nothing matters but making that all mighty dollar with no regard for anyone else. Their attitude is "If you don't like it, there's the door." The benefits are one of the worsts, especially the insurance is one of the worst insurance plans anyone could have. The company uses some special kind of coding to provide the cheapest insurance possible for it's employees. It's not like the company is hurting for money & just recently have started cutting corners to have more money in their pockets. Within the last two years, four key employees who are critical to their daily function, and have been with the company more than 5 years have left their IT Department. That doesn't speak much for the person over the IT Department as a whole.
Very stable company no matter what the market does.
Systems Administrator/ Helpdesk Technician (Current Employee) – Arlington, TX – January 8, 2014
Do your job and get paid. No fuss, no drama. High staff rotation rate at some levels, less so the higher you get on the corporate ladder. Some office politics but not more than at other places with hundreds of employees. If you want stability above all else, this is your company. If you’re looking for a tip-of-the-spear in technology type of company, First Cash is not it.
Very stable company.
Very few opportunities for climbing the ladder in the technical dept.
A typical day at First Cash Financial is making outbound and taking inbound calls to past due pay day loan customers. I learned how to be firm and confident with myself and the knowledge i obtained in the work environment. Management was not the best but i made due with what was given to me. My coworkers were sometimes combative and not consistent and not very friendly. The hardest part of my job was not having good communication with my supervisor and me feeling like he did not go the distance to help with improvement on the team. The most enjoyable part of my job was the overall experience and the ability to take what i learned with me.
I processed payments and applied payment to customers accounts. I had to verify government checks when customer went into a pawn shop to cash it. Responsible for composing and turning in a post close report at end of the month which shows how much funds were collected.