The Trust Department used to be a great place to work. I don't know if it is the new management and organizational structure or problems that are still around since the SC merger; either way it really went downhill fast! Infighting, confusion and non stop stress became the norm. I had to leave before it got worse!
Benefits and compensation package
Stress, pressure and too much change in a short amount of time
Trust (Former Employee) – Raleigh, NC – April 14, 2017
Awful. Just awful. Management team is out of touch of what is really going on and is so sales focused that they cannot see anything else. People are working crazy hours and are under intense pressure but are not given any tools or support to achieve success. They burn through them fast here!
8-5pm, Operations opening and in evenings, operations closing. Training staff on continuing basis to be more geared toward a selling environment instead of customer service driven. While still providing top notch service and sales.
I enjoyed working for this bank. The staff and customers were very friendly and it allowed opportunity to move up quickly. Everyone worked together as a team and pushed to meet our goals in sales for the branch.
Head Office personnel management could be nasty at times.
I wouldn't recommend working at the Private Wealth group unless you are willing to go above and beyond personally with the Director to get promoted. Unfortunately for that department so many have gotten terminated or quit because they did or didn't participate in the corruption and adultery. I would recommend another bank if you don't want to interface with this unethical and unbecoming behavior. Unfortunately the owner of the bank doesn't pay any attention to the turn over in that department.
Worker (Former Employee) – South Carolina – February 27, 2017
This company was purchased by it's larger sister company out of North Carolina and they went to a blended Banker/Teller role that effectively demoted all of the bankers. They hemorrhaged talent after that and there wasn't a lot of room before hand to get promoted. They did have a fantastic 6% 401K match and 4 weeks of vacation though.
401k 6%, 4 Weeks of Vacation
No career advancement, demoting top bankers into tellers
A typical day was working from 8 am to 6 pm. Often times working through lunch to help our customers with mortgage needs.The most enjoyable part of my job was being available to communicate with customers.
mortgage leads from inside the bank.
There never seems to be enough time in the day to help all customers
Bank Teller/ vault teller (Former Employee) – Hull, GA – February 8, 2017
I dealt with customers and money all-day I loved my job. Awesome company to work with only problem is they merged and messed allot of system up and had to retrain all of us. I enjoyed working the vault and drive thru teller I am good with numbers.