Mortgage Loan Processor II (Former Employee) – Columbia, SC – May 27, 2016
***Columbia, SC*** Horrible management!!! Very judgemental about african american employees. Management was poor in providing resources for training. Deceptive, vindictive and very unprofessional. I would not recommend anyone to work for this company that is looking for a fair opportunity in growth and advancement.
BIAS MANAGEMENT, POOR TRAINING AND UNPROFESSIONALISM
Courier (Former Employee) – Chandler, AZ – December 1, 2015
I worked here as a courier for 2 years and put a lot into this company. I worked hard and built replationships with all our members. Then one day without any signs I got fired. Management is terrible and don't care about their employees and will fire anyone for anything. Management treats the courier position like dirt.
Accountant (Former Employee) – Raliegh, nc – November 9, 2014
This applies specifically to the finance group but is evidently the same in many areas. They are constantly firing people, but the higher management does not realize that their middle management has almost no skill. I worked for a woman who was a good accountant, but had no business actually managing people. No mentoring or coaching skills at all. When you go ask about a problem or how to do something the answer is "just go figure it out, that is how I learned to do it." Getting out of this place was the best thing for my well being, even being unemployed is better. Stay away from the finance and accounting area if you value your sanity!
pay was ok, benefits ok, company cafeteria, sometime they brought in donuts
poor management, don't care about people, culture of firing people, it is like the mafia where you just disappear one day
Customer Service Representative (Current Employee) – Raleigh, NC – June 8, 2013
It's most definitely not your typical call center. It's a very open and a professional place, where everyone is treated with respect and understanding. The hardest part of the job is retaining all of the bank related information. However, they store most of the useful tips and info on one of their websites.
sitting down, work at your pace, calls aren't timed
not enough hours, trying to find out the cause of an issue with people money.
Overall it wasn't a bad place to work. I would probably still be there if it wasn't for my position being eliminated.
Lead CBO Specialist (Former Employee) – Raleigh, NC – January 24, 2013
I worked third shift, so when I got to work I would check emails to see if there were any problems I should be aware of. Then I would bring up the system and then go out to the courier area to get the work in from our Charlotte site, bring the work in set up for processing. Through out the night checking for work coming in from other sites, generating reports, logging times for each job we would run, kicking off jobs. Also calling technician if there were any machine problems.
Good place to work if you want to find a niche and stay.
IT (Current Employee) – Raleigh, NC – July 5, 2013
Overall, this is a good place to work. Health benefits are competitive, PTO after 3 years is very nice, along with 10 Federal Holidays. As far as IT goes, new management has things heading in the correct direction. The pay is not as competetive as other companies, so there is a fair amount of turnover. People use this company as a stepping stone, because they do not do salary assessments. The core of the business and the Holding family are very conservative and solid in decision making, which made them successful through the recession. They did not make the mistakes the big name banks did. Job security really is there. Some people retire from the bank after 50 years, which says something for the company.
My review of this company is okay. I enjoyed working for First Citizens for 5 years until I was laid off. I saw it coming though...which is why I had a box parked at my desk for 6 months. I should have stayed in management. Dont climb up to close to God....he might shake the tree :( oh well...this job experience has left me humble and that is why I am going back to what I know....bank management.
Teller I & Teller II (Former Employee) – Raleigh, NC – March 11, 2014
I loved working at the Ridgewood Branch in Raleigh, NC. All the tellers got along great. We all clicked. We even had nicknames for each other. Work didn't seem like work. We all helped each other when dealing with everyday issues. We all had each others backs.
monday-friday, 9-5, weekends off, good pay, good benefits, etc.
occational personality issues with workers. butting heads.
Typical day included securing the perimeters during open and close. Counting larges sums of cash and being responsible for it. I learned to handle customer complaints and concerns, through genuine care and active listening. Management was very good, hardest part of the job was to make sure the money is always correct. Most enjoyable part was the people I worked along side with.
CBO SPECIALIST I (Current Employee) – Raleigh NC – March 16, 2014
I love my job everything about it except in my field of work there is no opportunity for growth. I work Monday thru Friday 7:15am- 4:15pm. I work extremely well with all my coworkers and the hardest part of my job is when we have down time. I like to be busy throughout the day.
hours, benefits, coworkers, management, weekends off
Bank Teller II (Former Employee) – Charlotte, NC – May 4, 2012
My day started balance the cash drawer. teller duties through out the day. Help customers with their bank accounts and open new ones. I learned to restock the ATM, sell to customers, be back up teller while the supervisor was out. I got along with all my co workers I really enjoyed helping people .
Client Bank Analyst III (Former Employee) – Raleigh, NC – November 12, 2013
Daily support of the external client was the main focus Resolution of to all questions and concerns was the goal for each day. Interfaced with all levels of management both internally and externally. Great team environment -
The most enjoyable part of the job was creating a win for the client.
A job that required you to come to work and do what you are paid to do with little or no talking. Management would watch to make sure your were doing your job the way they wanted it done, My co workers was friendly and polite as allowed by management, The job was not a hard job , but a lot of steady working.