Sales Service Representative II (Former Employee) – Wilson, NC – March 20, 2018
Job duties are pretty much the same everyday routine, plenty of interactions with customers, the staff makes it a great place to work, the Managers can add a lot of stress on employees. If they would jut let the Tellers do the customer transactions without having to try to see them products that they don't need it would be a much better environment. They should hire a team to sell products and let the Tellers commit to giving excellence to the customer and their needs only
Customer Service Representative (Current Employee) – Raleigh, NC – March 20, 2018
Having lots of turnover makes it difficult at times. I just seem to be exposed a ton of turnover and yo yo changes that can't seem to be resolved. Upper management keeps promising written policy and positive changes but can't seem to get there.