People say working for a utility company is great! Secure job, wonderful people blah blah blah. I love working on accounts and working with people. Employees at the call center are wonderful, always have smiles on their face, always say hello when your passing them in the hall, but you have to watch out for some supervisors. They think you need to live,eat and breath Firstenergy. Your stats have to meet their goals, if not you risk your chance of getting raises. They really don't like you going to other team members for help. That place don't support teamwork its mostly "use your resources". Its a job, but I look for a new job every weekend. Some supervisors, if they don't like you they will find a way to get rid of you.
you need to live there and love it