Very productive and fun place to work
Customer Care Center/ Loan Servicing Specialist, Lake City, FL 33809 - August 20, 2014
Every morning we would have a morning meeting. Always fun and laughing. There would always be some kind of activty to make the work place a fun place to be. Everybody enjoyed their work because our employees always made you smile even on a bad day. Thats what made our customers happy. Because if your happy the customer can see what positive atmispher we had Which would make the customer happy. On a day to day bases I would phone calls back to back with loan questions and concerns. Will help the customer to the best of my ability and if I did not have the answer I would get it for them. Also dealt with taxes and escrow. Made notes with every customers I spoke with. I loved being an emlpoyee for first federal. Great people!