Resource Associate - teller (Former Employee) – Kentwood, LA – March 15, 2015
I worked at FGB over a year with two different branches and I have to say not all are the same, but Kentwood has to be the worst. My co-workers were great and customers were sweet! Management however is another problem, she belittles you and will put you down making you feel bad about yourself. She has done this to a few of us so far. She is always forgetful, never wants you to take your vacation or anything! She is late everyday almost. She also told me if I was to ever leave FGB, that I would never find another job because she would make sure of it. FGB is not a terrible bank to work for I loved it, but they really need to find another manager for the Kentwood branch.
Resource Associate I (Current Employee) – Ponchatoula, LA – August 24, 2015
Everyday I look forward to helping my customer with a fast, fun and friendly smile. I find myself learning more ad more about the different products that customers need by promoting them with the best service that they need.
My typical day at First Guaranty was that of a leader...I enjoyed motivating my teller staff and lead my example. The enjoyable part of my job was the compensation and recgonition to me and my teller team for achieving sales goals at monthly meetings.
Customer service driven company that treats clients as well as employee's as family. High overall customer satisfaction based on many years in the banking industry. Highly motivated to become #1 customer chosen banking center.
treats employee's as family, good employee banking services
very strict dress code, weekly monday morning meetings.
Entered data for vital information for bank Managed multi-lined phones Process client files and schedule appointments Handles various bookkeeping duties Maintain/run office in managers/supervisors absence
Systems Administrator III (Former Employee) – Hammond, La – February 16, 2015
They cannot give you enough money to work in IT. You will never be able to implement a structured environment due to alllllll the fingers inside the cookie jar.
The systems are for the most part JACKED UP meaning they have systems running the original RTM like sharepoint "never patched" which has a number of functions broken so you have to backdoor your way around.
The guy running IT is a good guy and knows the network but does not have what it takes to be a director or manager as he cannot enforce policies and allows other non tech employees administrative access to the core systems.
The non technical employe will make changes to user profiles without other "experienced" team members knowledge "jacking up the users profile" then forward the ticket to you saying you need to get this fixed. You then have to figure out what the yoyo did to resolve then explain to the yoyo and report to your director who will again "not do anything"
You are to provide an HA environment without having the proper licensing, hardware or money. They share the same esx license between sites so SRM isn't an option. They use backup exec so you cannot replicate. Are you wondering what they have for HA?
San copies only
My first 3 days on the job the exchange server died. My assessment for the site took a week to complete and I found 4 pages of issues to resolve along with exchange.
They have zero maintenance schedules and tend to make changes to the phone, systems and network during business hours which shuts branch offices down and causes site interruptions.
I've never seen a business run thismore... way let alone a bank of all places. Thankfully they have a great backup tape rotation but I am shocked that they are permitted to run the bank with IT being ran so backwards.
I tried to do what I was hired to do. Experienced major roadblocks and received zero support from the IT director "but he will be your pal and drink with you"
Wasted my time so I know you will just waste your time and have nothing my headaches.less
employees that i met in different departments were very nice. the it team is great