Bankruptcy Specialist II (Former Employee), Irving, TX – January 28, 2014
Pros: coworkers & workout facility
• Responsible for governing Chapter 7, 11, and 13 portfolios. • Verified consent order terms, monitor pleadings and hearing dates. • Processed relief on defaulted loans. • Provided information to attorney's to comply with RESPA related issues. • Corroborated terms and observe trustee compliance with Chapter 13 plan, retrieve PACER documents. • Processed – more... relief, discharge, and dismissal orders. • Detailed research, problem solving, customer service, asset management, and quality assurance. • Balanced payment histories, provide attorneys with detailed escrow breakdown, pre/post-petition payment histories, and corporate fee breakdown. – less
Everyone here from the top to the very last clerk had a professional and customer service oriented attitude. Well educated and experienced, responsive to all suggestions and always accessible and in communication . Everything needed to be a great mortgage origination machine.
Executive Aide II (Former Employee), Tustin, CA – August 21, 2013
Loved everything about working here until my job ended involuntary due to reduction in workforce back in 2006. Since then, the company went out of business and the mortgage industry never quite bounced back.
Loss Mitigation Workout Specialist III (Former Employee), Irving, TX – August 3, 2013
First Horizon was my first mortgage career. I loved the way they recognized when the job was well done and how always promoted/rewarded hard work. I started there as a customer service rep, one year later they promoted me to collections. After a year in collections, I then applied to loss mitigation and began may way to work up to a Loss Mitigation – more... Supervisor. – less
Escrow Supervisor (Former Employee), Irving, TX – July 25, 2012
At last function I was Insurance Supervisor with no level of management between the VP and my position. Every working day initiated with a team meeting to dialog and determine which issues within the department set priority. Initiated daily work load. Remained available for problem solving. Ongoing management of statistics according to Operational Excellence. I – more... learned a diverse amount of servicing information and skills. I enjoyed my co-workers all were adept to each task presented. The hardest part of the job was there wasnt any and I regret leaving the company after 10+yrs of tenure (offered higher salary). I enjoyed the functions and the team atmosphere. First Horizon was the best Corp I have ever worked for. – less
Team Mgr / Real Estate Loan Consultant (Former Employee), Livermore, CA – July 6, 2012
I was quite fortunate to work with the home office to develop and advise on our customer portal, applying for mortgage online. After a nationwide competition, my CRM was adopted as the national platform for 2000+ agents. Once again, I had the opportunity to work with to develop and implement our CRM design for the organization.
First Horizon was the – more... first company to develop a true partnership arrangement from benefits to compensation, that allowed my partner and I to create an business inside of a business.
Of course, this was all in addition to production of $10 million er month and Branch Manager responsibilities. – less
Mortgage Loan Specialist Lead Clerk (Former Employee), Memphis, TN – June 4, 2012
Dealing with customers to help solve problems concerning their morrtgage issues, training customer service representatives and being a mentor for the representatives were part of my dusties as a customer service leader. I learned that the mortgage business continues to change and you must have updates to function daily. Management was effective and – more... most knew their jobs. Co-workers were good and pleasant to work with, each were seeking to learn more and advance and become better customer service representatives. The hardest part of the job was evaluating the customer service representatives. Planning the events for the staff was an enjoyable part of my position. – less
Accounts Payable Processor I (Current Employee), Memphis, TN – April 28, 2012
A typical work day is nothing too stressful. This job has taught me the importance of time management. I enjoy my management and co-workers. The hardest part of the job is nothing really. I enjoy my job.