Great place to work. It was my very first job after I arrived in Dallas. I learned to monitor and place customer service calls. Management provided all the tools necessary to assist you in your job. The culture their was easy and relaxed. The hardest part of the job was being required to sit through most of the day. The most enjoyable part was being appreciated for your hard work ethic.
Typical work day can be hectic at First Horizon. Learned project management, VPN technology, PBX installations and maintenance. Management was always fair. Workplace culture professional and diversified. Hardest part of the job the unknown. Most enjoyable when you delivered the solution to the end customer despite all odds.
At tiimes it seemed there your not enough hours in the day to get the work done.
Technical Assistance Center (Former Employee) – Irving, TX – June 20, 2017
I took calls for computer issues. It included login, vpn access, application passwords, unable to access network, slow computer or computers that would not boot up and citrix issues . I learned a lot because technology always changes. The hard part of the job is when ypou fixing a VIP's system and then it crashes.
Relationship Manager (Former Employee) – Williamsville, NY – May 5, 2017
Good Company however the bank was not a local Bank and could not compete with the local banks. They did not provide typical bank branch locations. They could not offer the additional products and services required to stay competitive.
Customer Service Representative (Former Employee) – Knoxville, TN – March 20, 2016
I absolutely loved this job by far my all time favorite job. I miss it beyond words. I was let go for calling in sick one day. Broke my heart I would give anything to come back and work here. Best job I have ever had and probably the best job I will ever have..
Too much traveling away from home. I was Regional Financial Analyst over 40 locations. My territory ranged from Kentucky, Tennessee, North Carolina, South Carolina, Georgia, and Virginia with Home office being in Texas.