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First Interstate Bank
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17 reviews

First Interstate Bank Employer Reviews

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Compensation/Benefits
Management
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First Interstate Bank
Certified Teller/Vault Teller/New Accounts (Former Employee), Oakridge, OR – April 25, 2013
Pros: co-workers, management, customers
Cons: upset people
At First Interstate Bank my day would start as early as 7:30 am and end as late as 6:00 pm. I learned great customer service skills, sales, vault teller, buying and selling money orders, and opening new accounts. My co-workers and I are great friends! Our kids went to school together and we enjoyed each others company. The hardest part of my job was – more... upset customers. But, the most enjoyable aspect was the community feeling that we had being part of a small community. I knew most every person by name and understood if they were having a hard day. – less
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good interacting with people
Customer Service in banking and financial needs (Former Employee), Torrance, CA – March 19, 2013
Pros: nothing
Cons: shorbreaks
working with people concerning their best interest and helping them in choosing the right account or working as a Teller if one of the teller is absent.
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Good
International Operations Specialist (Former Employee), Seattle, WA – February 6, 2013
It is difficult to say much about the bank because it no longer exists.
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Getting too big for customer service and laying off people
Customer service (Former Employee), Billings, Mt – February 5, 2013
Pros: nothing
Cons: everything
This company will lay you off over the smallest things because they want to downsize but don't want to admit to the public that they are cutting cost by laying people off so they'll fire you over the smallest things. Watch your back at all times
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Good bye to FIB
Teller (Former Employee), Anaheim, CA – January 7, 2013
Typical day was running a four lane drive up with deposits, check cashing, and other numerous requirements as needed. I learned how to be accountable for others money, and to be there for the customer. Managment was great! Always caring and empathetic towards their staff and customers.
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everyday is a learning experience
Teller (Current Employee), gillette wy – November 4, 2012
How to handle difficault customers, and resolve problems that they may have. I enjoy working with my co-works, They have taught alot about banking.
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College Job.
Customer Service Representative (Former Employee), Reno, NV – October 3, 2012
Pros: invaluable knowledge relating to real estate.
Cons: none.
Employment opportunity during formative college years that provided knowledge of the real estate industry through the perspective of title and escrow that would utlimtately lend itself to setting an expectation of process relating to the real industry.
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Challenging and rewarding environment. Constant improvement through trial and error was prized by senior management
VP/Mgr Collections (Former Employee), San Francisco, Ca – September 30, 2012
This bank grew in size through good customer service and innovation in all areas. This group of banks started out as spin off from BofA and became a more cohesive Bank under the umbrella re-naming as First Interstate Bank. Daily challenges in managing credit risk involved decisions that directly impacted customers lives and the profitability of the – more... Bank. I was asked to set goals and given a budget and then allowed to get the job done without intrusive oversight by committees ( a Bank of America pandemic i personally experienced after leaving First Interstate to join BofA) that were normally too disorganized to make decisions. – less
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Got my start in management
Manager (Former Employee), Roseburg, OR – August 21, 2012
Pros: trainee program
I started at the beginning here and they provided me the tools to start my career as a manager in banking.
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Bank Teller
Teller (Former Employee), Bakersfield, CA – August 16, 2012
Pros: co-workers
Cons: lunch breaks to short
open drawer, take in deposits and withdrawals, cash checks, co-workers were nice to be around they were always helpful when needed help. Just sad that the bank closed
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Fantastic company to work for, everyone is helpful and friendly.
Switchboard Operator (Former Employee), Laramie, WY – July 12, 2012
Pros: everything
Cons: nothing
Fast paced environment working on a multi line phone system. Working with co-workers and seeing customers all day was very enjoyable.
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Productive and enjoyable workplace
Phone Consultant (Former Employee), Billings, MT – June 20, 2012
Pros: provided meals for holidays and employee appreciation
Cons: little chance of advancement and low pay
Answered calls in a Regional Call Center from internal and external customers regarding their accounts and for assistance with other matters.

My co-workers were wonderful to work with and were always willing to help and support each other.

The hardest part of the job was when a customer needed us to assist them in a manner that was against procedures – more... and policies. – less
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Very busy bank
Chief Teller/Loan Specialist (Former Employee), Beverly Hills, CA – May 15, 2012
A great company to work for. It was very busy, but rewarding to assist customers.
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Productive workplace, great teamwork
Delinquency Team Leader (Former Employee), Los Angeles, CA – March 20, 2012
Pros: pot luck, great benefits, career advancement, metric pay increase
Cons: short breaks, vacation
First Interstate Bank was a great place to work with. The company provided me to advance quickly in the department. I was given the chance to grow with the company and provide suggestions to better the company. The company allow me to take leadership and other classes to advance my job skills.
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This bank is where I started my banking career.
Teller (Former Employee), San Francisco, CA – March 1, 2012
Pros: everyone i worked with
Cons: no parking
First Interstate was a good bank to work for. Being is San Francisco, CA, I was introduced to many different types of people.
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Interesting place to work at
Data Entry and Senior Data Entry (Former Employee), Calabasas, CA – January 18, 2012
Pros: i type fast and very good organizer
Cons: not be able to use the phone
I get along with everyone and likes to keep busy and motivated
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Enjoyed working with financial insturments/loans
Personal Banker (Former Employee), Redondo Beach, CA – April 18, 2012
Bank was purchased by Wells Fargo and the branch was closed. This was a tough economic time with lots of down turns and company closings.
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About First Interstate Bank

First Interstate Bank is a multi-state, $7.1 billion banking organization headquartered in Billings, Montana. First Interstate – Read more