First Marblehead Employee Reviews

Showing all 18 reviews
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a very bad place to work
Junior Java Developer (Current Employee) –  Medford, MADecember 16, 2016
This is not a good place to work. They will not treat you well. It's highly unstable and the management appears to be having a mental breakdown. Stay away at all costs.
Pros
eventually they will lay you off
Cons
screaming meetings with crazy people who are running out of money
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very productive
Loan Review Analyst (Former Employee) –  Boston College, MADecember 29, 2015
I was a team lead analyst we completed student loans for students to go to school.we contacted students and gamily to get this job done
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Fun work place with supportive management
Disbursement Specialist (Former Employee) –  Boston, MANovember 19, 2015
Fast-paced and deadline-driven environment with supportive management. It help me develop the skill of time management and muti-task.
Pros
35 work hours, free coffee
Cons
N/A
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A good company to work for
Customer Service Specialist (Former Employee) –  MedfordOctober 12, 2015
1 week training, fast paced environment, spacious, including 2 lunch rooms and cafeteria providing different food choices. kitchen and luch rooms includes 2 refrigerators, 1 sink, 1 microwaves and 1 toaster oven, free coffee, cocoa, tea, and painrelievers provided.
Pros
good pay
Cons
late shift required
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Stressfull
Customer Service Representative (Former Employee) –  Warwick, RIOctober 9, 2015
This is a very stressful place to work. Call center work is usually stressful in and of itself, however this place just added to it. They are understaffed and overwork the staff that they do have. They take the staff for granted and do not show much appreciation toward them at all. Everything is scrutinized and if you make one mistake you will never hear the end of it.
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Greeat
Loan Analyst (Former Employee) –  Medford, MASeptember 13, 2015
The environment was great.The staff and trainer were very helpful. They always wanted their staff to ask question when needed. Work Environment, you could either wear jeans or slacks what ever you preferred.
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Lack of direction
Human Resources analyst (Current Employee) –  MedfordApril 24, 2015
The company lacks direction at this time. Though it continues to evolve. Future is unclear. Non profitable status.
Job security nonexistent.
Pros
Compensation
Cons
Morale
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A good temp agency that had it's uncertainties as well as it's accomidations.
File Clerk, Mail Clerk (Former Employee) –  Malden, MAApril 1, 2015
Veritude who was a contractor at First Marblehead was my actual employer. The pay rate was preferrable. The work conditions were not overbearing. The period employment was not something they were certain of. I remember receiving several start dates and several end dates. A lot of uncertainty as to how long you would remain employed. I believe a big reason of this is because the positions were temporary. Management was nice and accomidating with little perks such as treats and gifts to recognize their employees. I enjoyed working for them for the period of time I was present there.
Pros
Frequently did things to show there appreciation to their employees.
Cons
Inconsistent with work plans and work dates.
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Knft
Loan Analyst Internship (Former Employee) –  Medford, MADecember 1, 2014
Great company and helps put you in a great work/life job that best suits your needs and skills. They then call and check after they have found a position for you and not just forget about you after. They go above and beyond.
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Great Place to work
Customer Service Representative (Former Employee) –  Medford, MA 02155September 17, 2014
Management was great, co-workers were fine. Job Description was to help assist students/parents with the right student loan for college.
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Unique place to work at
Customer Service Representative (Former Employee) –  Warwick, RISeptember 6, 2014
High volume call center, great co-workers, management needs improvement.
Pros
Complimentary lunches during the summer on Mondays.
Cons
Management
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Great place to work
Customer Service (Former Employee) –  Boston, MAMay 20, 2014
Very friendly atmosphere. Enjoyed working with great professional people.
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lack of initiaives
Senior Data Warehouse Database Administrator (Former Employee) –  Boston, MAMarch 12, 2014
lack of resources, good people quality, advanced techincal skills
Pros
good people quality
Cons
jobs are not secure
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Nice place to work
Sr. Systems Administrator (Current Employee) –  Boston MAJanuary 7, 2014
A typical day includes crises management, ability to multitask and deliver great result.
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great location and people
Loan Review Specialist (Current Employee) –  Medford, MASeptember 20, 2012
Loved the company, management, co-workers. very positive and upbeat environment to work in.
Pros
great seasonal work with alot of overtime
Cons
was a temporary job
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Temp Job
Customer Service Representative (Former Employee) –  Medford, MASeptember 14, 2012
my first temp job and i like for the most part but i knew there was more out there for me
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Productive and Fun place to work
Loan Review Specialist (Former Employee) –  Medford, MAApril 13, 2012
Process student loans. Fast pace. Review documents sent by students to see whether or not they qualified for loan. Fun place to work. The hardest part was the commute. The most enjoyable part was the incentives for being a good team player.
Pros
free lunches
Cons
health care
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Overall rating

3.4
Based on 18 reviews
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Ratings by category

Work/Life Balance
3.2
Compensation/Benefits
3.5
Job Security/Advancement
2.3
Management
3.0
Culture
3.2

First Marblehead Reviews by Location