Associate II (Current Employee) – Omaha, NE – October 26, 2017
This employer is truly focus d on the business but at the same time, knows how important family is. Time off is very flexible and most managers will do everything they can to ensure there is a proper work life balance. This employer hosts many events bi and smallnof its employees and even has an employee appreciation week with events, food and activities all free for employees.
Too many to list.
Production areas can be a little strict with time off requests but over meets the needs of employees
Customer Service Representative (Current Employee) – Bloomfield, NE – August 22, 2017
I have three kids I travel and kids get sick when they r sick and urgent a single mom u don't have anyone else to help out. Worked for about 2 years before getting a shift bid and still didn't get the hours I wanted hard to finds babysitters for nights do to school activities
High stress but pleasant environment, a bit strict though.
Sr. Customer Service Specialist (Current Employee) – Omaha, NE – August 8, 2017
Like any customer service job you help some good customers and deal with some bad. Your numbers are watched very closely and managers will check in monthly to go over where you can improve. Not oppressive though but after a while there are consequences to little improvement. Not ideal if you suffer from anxiety but if your good on a phone it's not so bad. The pay and benefits were terrific and there are plenty of opportunities for things like overtime but it's very hard to lock down specific days off.
Sr. Specialist, Quality Assurance (Former Employee) – Omaha, NE – June 15, 2017
First National is on a league of its own, lead by great leaders. What makes this company so successful is their commitment to following their philosophy which is loyal to their customers and to the community they serve.
Senior Specialist, Customer Care Center (Former Employee) – Omaha, NE – May 24, 2017
Working for the call center at first national was an insanely stressful venture. People get Mad about their finances and when they want to take that out on someone they take it out on you, and you can't do anything but apologize and grit your teeth. On the other hand if you really invest in it you can learn about nearly everything that goes on in a bank and the benefits are very competitive. Especially considering that you receive paid training and it requires no prior experience.
Business Continuity Planner (Former Employee) – Omaha, NE – May 15, 2017
Standard day, while working overtime most days. Culture is like any other financial institution. Great working environment with other employees. Great management over the area I worked. I worked there over 20 years ago.