First National Bank of Omaha Employee Reviews

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Very Stressful job
Business Analyst (Former Employee) –  Omaha, NENovember 30, 2017
Manager was a micro-manager who just waited for you to make a mistake. All members of upper management had no empathy or insight into what it was like to work for this manager.
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Excellent work life balance
Associate II (Current Employee) –  Omaha, NEOctober 26, 2017
This employer is truly focus d on the business but at the same time, knows how important family is. Time off is very flexible and most managers will do everything they can to ensure there is a proper work life balance. This employer hosts many events bi and smallnof its employees and even has an employee appreciation week with events, food and activities all free for employees.
Pros
Too many to list.
Cons
Production areas can be a little strict with time off requests but over meets the needs of employees
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Manager
Manager (Former Employee) –  Omaha, NEOctober 9, 2017
First National was a great place to work. They offered opportunities for career advancement. The tuition reimbursement process is much better than most companies. I would work there again.
Pros
Tuition Reimbursement
Cons
Pay
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Fair
Bank Teller (Former Employee) –  Scottsbluff, NeAugust 29, 2017
Family oriented, not much for growth in the smaller locations, good relations with customers, lower pay for tellers, fair benefits, equally fair products
Pros
Family oriented
Cons
Different standards
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Great place to work didn't want to leave.
Senior Retail Customer Care (Former Employee) –  Yankton, SDAugust 23, 2017
Enjoyed the interaction with the customers on the phone. The retail group always supportive of each other sharing new knowledge. Managers were always available. Monday's could be challenging.
Pros
Management would have food days with a contest.
Cons
Sometimes could get a little busy with backed up calls waiting.
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Hard to get hours u need and like
Customer Service Representative (Current Employee) –  Bloomfield, NEAugust 22, 2017
I have three kids I travel and kids get sick when they r sick and urgent a single mom u don't have anyone else to help out. Worked for about 2 years before getting a shift bid and still didn't get the hours I wanted hard to finds babysitters for nights do to school activities
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High stress but pleasant environment, a bit strict though.
Sr. Customer Service Specialist (Current Employee) –  Omaha, NEAugust 8, 2017
Like any customer service job you help some good customers and deal with some bad. Your numbers are watched very closely and managers will check in monthly to go over where you can improve. Not oppressive though but after a while there are consequences to little improvement. Not ideal if you suffer from anxiety but if your good on a phone it's not so bad. The pay and benefits were terrific and there are plenty of opportunities for things like overtime but it's very hard to lock down specific days off.
Pros
Overtime pay, benefits
Cons
constant phone work
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Did not enjoy the call center environment.
Personal Banker, Sept 20011 (Former Employee) –  Loveland, COAugust 7, 2017
I am not a phone person, so being on the phone for 8 hours a day was the absolute worst. Be prepared to get yelled at a lot because of little mistakes.
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Fun place to work
Sr. Reporting Analyst (Current Employee) –  Omaha, NEAugust 4, 2017
Family oriented work place. Flexible in terms of taking care of family business.. Sr Leadership team have a clear vision of where the bank can grow and always communicate with employees.
Pros
fell like a family
Cons
not too much promotion
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First National Bank of Omaha
Sr Specialist Customer Care (Former Employee) –  Omaha, NEAugust 4, 2017
It's a good job for customer service and if your looking to advance as well. You have the opportunity to move up but you have to put in your time first.
Pros
Benefits
Cons
Culture
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Good workplace, not right for me
Teller (Former Employee) –  Omaha, NEJuly 24, 2017
An English major working at a bank, was not quite meant to be. Job is stead work. Reliable paycheck. EXCELLENT benefits. Opportunity for advancement after nine months.
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Great Place to work
Sr Analyst (Current Employee) –  Omaha, NEJuly 18, 2017
A great place to work. I have been working at First National Bank of Omaha for 7 years and I have some very enjoyable, smart, funny individuals. I don't have much in advancement at the bank..
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Mortgage
Mortgage Loan Specialist (Former Employee) –  Omaha, NEJuly 5, 2017
Good company - Clueless managers with no experience. Would make you work so hard that you couldn't take lunches and didn't want you to work over 40 hrs a week. Short Staffed!
Pros
Pay
Cons
Managers that have no idea what they are doing
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A place to grow
Vice President Business Risk Monitoring (Current Employee) –  VP Business Monitoring ControlsJune 24, 2017
You can make a difference here if you want to work hard. It is challenging but yet fun and frustrating at the same time. It has its own way of managing.
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Very nice work environment
Customer Service Rep (Former Employee) –  Wayne, NEJune 19, 2017
The managers were great! I learned how to properly deal with upset customers and how to handle possible fraud charges on customers accounts. Good company to work for.
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A company deeply rooted in its community
Sr. Specialist, Quality Assurance (Former Employee) –  Omaha, NEJune 15, 2017
First National is on a league of its own, lead by great leaders. What makes this company so successful is their commitment to following their philosophy which is loyal to their customers and to the community they serve.
Pros
room for growth in a fastly growing city
Cons
can't think of any
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Very good benefits but a very stressful job.
Senior Specialist, Customer Care Center (Former Employee) –  Omaha, NEMay 24, 2017
Working for the call center at first national was an insanely stressful venture. People get Mad about their finances and when they want to take that out on someone they take it out on you, and you can't do anything but apologize and grit your teeth. On the other hand if you really invest in it you can learn about nearly everything that goes on in a bank and the benefits are very competitive. Especially considering that you receive paid training and it requires no prior experience.
Pros
Lunch breaks and regular scheduled breaks.
Cons
Stressful work environment
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Team players and nice working environment
Sr. Specialist Customer Care Fulfillment (Current Employee) –  Omaha, NEMay 22, 2017
I enjoyed the different task through out each day that need to be completed for our customers. I like being able to help, connect with our customers, and being a team player.
Pros
Always doing different things for their employees to show appreciation
Cons
Being short handed but it happens.
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Lots of Paper
Post Close Specialist (Former Employee) –  Omaha, NEMay 18, 2017
Reviewed loan document for errors and most were human caused. Lots to do, short on time. Good people to work with, all just overworked. Hope it is better now for all in loan area.
Pros
Free lunches
Cons
Management listens, follow thru?
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A great place to work
Business Continuity Planner (Former Employee) –  Omaha, NEMay 15, 2017
Standard day, while working overtime most days. Culture is like any other financial institution. Great working environment with other employees. Great management over the area I worked. I worked there over 20 years ago.
Pros
Immediate management
Cons
As any other financial institute
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Overall rating

4.2
Based on 98 reviews
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Ratings by category

Work/Life Balance
4.2
Compensation/Benefits
4.1
Job Security/Advancement
3.9
Management
4.0
Culture
4.1