Good company to work for, benefits and incentives
Customer Service Representative (Current Employee) – Lockport, NY – April 24, 2016
A typical day at work, assisting customers with account information, problem solving with accounts, including with online banking. I've learned how the banking systems works on a daily basis. Management tries everyday to make working here fun, with contest and prizes. Co-workers, work together to help each other. Sometimes, the hardest part of the job is being on the phones all day and having, some customer's, just not appreciate what you do to try and help solve their needs. The best part of the job, is when you get that one customer, who really appreciates what you did to help them and they tell you what a wonderful person you are to have helped solve their needs.
The co-workers and sometimes the contest for prizes