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First Niagara Financial Group
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14 reviews

First Niagara Financial Group Employer Reviews

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Great corporate culture, growing company
Assistant Branch Manager (Current Employee), Wexford, PAMarch 11, 2014
Pros: great hours, large customer base
Cons: slowing banking industry
Strong financial retail bank that excels in business banking.
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Banker
Banker (Former Employee), Lockport, NYJanuary 4, 2014
Small company. Located in Upstate New York. Retail banking. Terrible benefits.
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Sales focused business culture
Branch Manager Vice President (Current Employee), Philadelphia regionSeptember 27, 2013
My clients are the reason I work for First Niagara. I am given to opportunity each day to work with start-up companies as well as well established successful businesses.
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Fun workplace that allows you to live your life
Compliance (Current Employee), Buffalo, NYMarch 15, 2013
Great company with great corporate culture. Everyone is able to have fun and work around our schedules because we perform well. If you get your job done, and done effectively, you will be appreciated. However here is a lot of red tape to cut through in order to get anything done.
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Great place if you like working with snakes.
Manager (Former Employee), connecticutFebruary 14, 2013
Pros: holidays off
Cons: hr rules never followed
Upper management only values you for what you can do for them.
They can make mistakes, you can't.
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Slow workplace, unexciting office culture, repetitive daily tasks
Retail Banking Intern (Former Employee), Huntingdon Valley, PADecember 2, 2012
• Document and perform cash, check, and loan transactions
• Assist customers with checking and savings account openings
• Maintain accurate balance sheet at the end of each day
• Attend financial and capital markets presentations
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Fast Paced, High Call Volume
Web Banking Specialist (Current Employee), Buffalo, NYOctober 29, 2012
Pros: flexible schedule
Cons: short breaks
Wonderful company, very flexible. Management is incredible and understanding. I have learned how to manage my time in a high volume call center, while also multi tasking (emails/phone calls). The most difficult part of my job would be having to learn how to correctly manage my time and be able to get all assigned work done by the end of the day. I have – more... successfully managed to create a plan that works best for me, ensuring I get my work done and it is not rushed, and done to the best of my ability. Problem solving is the most rewarding and enjoyable part of my job. When a customer is unable to solve a problem on their own, I take it into my own hands and happily assist the customer until the problem has been correctly solved. – less
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Enjoy my job.
Customer Service (Current Employee), CTOctober 17, 2012
Enjoyable atmosphere, main focus on sales, competitive, good core values.
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Boring job without much room for advancment
Funding Assistant (Former Employee), Amherst, NYAugust 10, 2012
All we did all day was fund car loans, when asked if I could have other responsibilities my request was denied. The manager didn't seem like she knew what she was doing. Then there were employees who acted like they knew everything but actually knew nothing. DO NOT WORK FOR THE INDIRECT LENDING DEPARTMENT AT THE RIDGE LEA OFFICE IN AMHERST, NY.
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Productive and challenging workplace in Downtown Hartford, CT DeNovo branch.
Assistant Vice President/Branch Manager II (Current Employee), Hartford, CTMay 6, 2012
In my current role, I spend a lot of time increasing business, developing my employees, promoting my company, and providing excellent customer service. As a bank manager, I have had the opportunity to get involved in my community and to develop relationships with many individuals and business owners. Through this role I have hired and developed a successful – more... and energetic sales team, which I believe to be the key to the overall success of my branch. What I enjoy most about my job is the satisfaction that I get from helping clients with their financial needs and assisting my employees to grow personally and professionally. – less
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Great work culture to balance work and life
Pipeline Manager (Current Employee), Buffalo, NYApril 9, 2012
Pros: teamwork
Cons: advancement
Was given the opportunity to learn and build a career and a reputation to help further my development. Management is helpful and allow you to balance your work and life.
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worst company to work for
Bank Teller (Former Employee), Catskill, NYMarch 22, 2012
Pros: banker's hours still apply to this organization
Cons: sitting down all day.
office morale is always low, people have a false sense of self-importance, the managers didn't even know the difference between race and religion (one of the branch managers told me that 'Jewish' is a race). The bank made us 'sell' financial products to anyone who walked in the door even if that customer didn't understand the package or didn't even – more... need it. – less
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Teller
Teller (Former Employee), Allentown, PAFebruary 8, 2012
Pros: free to express my knowledge
Cons: selling goals were hard to archieve
Fun place to work at. Customers made it enjoyable. There was room for advancement.