First Niagara Financial Group Employer Reviews

Great company with great corporate culture. Everyone is able to have fun and work around our schedules because we perform well. If you get your job done, and done effectively, you will be appreciated. However here is a lot of red tape to cut through in order to get anything done.

Upper management only values you for what you can do for them.
They can make mistakes, you can't.

• Document and perform cash, check, and loan transactions
• Assist customers with checking and savings account openings
• Maintain accurate balance sheet at the end of each day
• Attend financial and capital markets presentations

Wonderful company, very flexible. Management is incredible and understanding. I have learned how to manage my time in a high volume call center, while also multi tasking (emails/phone calls). The most difficult part of my job would be having to learn how to correctly manage my time and be able to get all assigned work done by the end of the day. I have – more... successfully managed to create a plan that works best for me, ensuring I get my work done and it is not rushed, and done to the best of my ability. Problem solving is the most rewarding and enjoyable part of my job. When a customer is unable to solve a problem on their own, I take it into my own hands and happily assist the customer until the problem has been correctly solved. – less

Enjoyable atmosphere, main focus on sales, competitive, good core values.

All we did all day was fund car loans, when asked if I could have other responsibilities my request was denied. The manager didn't seem like she knew what she was doing. Then there were employees who acted like they knew everything but actually knew nothing. DO NOT WORK FOR THE INDIRECT LENDING DEPARTMENT AT THE RIDGE LEA OFFICE IN AMHERST, NY.

In my current role, I spend a lot of time increasing business, developing my employees, promoting my company, and providing excellent customer service. As a bank manager, I have had the opportunity to get involved in my community and to develop relationships with many individuals and business owners. Through this role I have hired and developed a successful – more... and energetic sales team, which I believe to be the key to the overall success of my branch. What I enjoy most about my job is the satisfaction that I get from helping clients with their financial needs and assisting my employees to grow personally and professionally. – less

Was given the opportunity to learn and build a career and a reputation to help further my development. Management is helpful and allow you to balance your work and life.

office morale is always low, people have a false sense of self-importance, the managers didn't even know the difference between race and religion (one of the branch managers told me that 'Jewish' is a race). The bank made us 'sell' financial products to anyone who walked in the door even if that customer didn't understand the package or didn't even – more... need it. – less

Fun place to work at. Customers made it enjoyable. There was room for advancement.