First Niagara Financial Group Employee Reviews

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no longer company
Loan Administrator (Former Employee) –  Buffalo, NYSeptember 20, 2017
This is no longer an existing corporation as it was sold to KeyBank. Therefor you cannot apply let alone interview for an open position in a company that no longer exists. Going through a merger was also a priceless experience for me. From the rumors and official news of First Niagara being sold, to the excitement of starting in a new company with great opportunity or so I thought. The beginning was a very bumpy transition, people being let go or leaving willfully to receiving the right application access to even do our new job. It was never easy but incentives were given that made it clear what the best decision was.
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no longer exist, merger with Key Bank
Financial Relationship Banker (Former Employee) –  Limerick, PAAugust 15, 2017
This bank no longer exists, it was acquired by key bank in 2015. When it was First Niagara they were a good place to work. Not a lot of room for advancing except for manag
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First Niagara
Senior Model Risk Analyst (Former Employee) –  Buffalo, NYJuly 20, 2017
First Niagara was bought out and no longer exists. First Niagara was a great place to work with quality people. Living in Buffalo was a plus as well as everything was near by.
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Creative and innovative
Compliance Officer (Former Employee) –  Buffalo, NYJuly 20, 2017
First Niagara management culture was creative and innovative. The primary challenge with the organization was the incredible growth experienced coupled with the challenge of normalizing procedures and controls.
Pros
Strong support staff
Cons
Control strengths
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Positive Work environment
AVP, Senior Quality Control- Compliance (Former Employee) –  Buffalo, NYJune 10, 2017
The culture of the department was like a family. I enjoyed working with different levels of management. My favorite part of the job was interacting with investigators on their cases to find a common ground for completing a through case investigation.
Pros
positive work envionment
Cons
healthcare costs, company sold
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Great
Branch Manager (Current Employee) –  New York, NYJune 5, 2017
A typical day at work is filled with full engagement to solving operational and customer service issues. Teamwork and team spirit is the workplace culture, which is a winning culture in all aspects of the job. I try to make it a fun and engaging working environment for all the team members.
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thank god its now another bank
Teller (Former Employee) –  Buffalo, NYJune 1, 2017
treat your employees poorly and are unappreciative. the pay is not enough to basically risk your life everyday from a robbery. inconsistent is being nice.
Cons
everything
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fun and productive
Loss Mitigation Underwriter (Current Employee) –  Amherst, NYJune 1, 2017
i liked working for first Niagara I liked helping my customers and working with my team. Reviewing financial information to help the customers and determining what kind of loss mit options they were eligible for. hardest part of the job was not being able to help those who need it.
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First Niagara Branch Manager
Branch Manager (Former Employee) –  Albany, NYNovember 29, 2016
Depending on the Area, leadership and expections varied greatly. As in most sales cultures, 20% drive the majority of revenue and production.
Pros
Competitive p, benefits
Cons
Product blitzes
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Best place I've ever worked at
Client Service Analyst (Current Employee) –  Amherst, NYJune 22, 2016
A place that is truly interested in seeing its employees grow and progress throughout the company. All managers are very approachable, and coworkers are amazing. All employees are work as a family and not just another number in the seat.
Pros
Flexible, Family life based, training
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Fnfg
First Vice President, Technology Risk Officer (Current Employee) –  Pittsburgh, PAMarch 21, 2016
Great company implementing next-generation banking technology capabilities. Excellent work culture with top talent.
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Great culture and working environment
VP Solutions Delivery Manager/Relationship Manager (Former Employee) –  Pittsburgh, PANovember 6, 2015
Really enjoyed the team work and culture supported by senior management. The IT organization and Lines of Business were strategically aligned.
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Family Orientated
Asst. Compliance Testing Manager, VP (Current Employee) –  Buffalo, NYOctober 31, 2015
First Niagara is a family first orientated workplace. The management and staff allow employees the work/life balance that many individuals desire.
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Micro Managers
Technology Help Desk/Data Center Operations (Former Employee) –  Lockport, NYSeptember 15, 2015
I had a brief stay with the First Niagara bank. The people I worked with were great. Very nice and hard working. But the IT manager was a lunatic. If he was gone, the department would probably run much better. The training provided wasn't very good and you pretty much had to rely on guessing for most of the work.
Pros
Great opportunities for advancing, nice office
Cons
Poor training, micro manager, not a fun environment
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Learned a lot!
Mortgage Specialist (Contract Employee) (Former Employee) –  Amherst, NYAugust 14, 2015
This place was good. Learned a lot and had good co workers. It was only a contract job so that would be my only complaint. I really liked learning and working in the mortgage industry.
Pros
Helpful co-workers
Cons
Wasnt hiring. It was contract work only.
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Amazing career.
Customer Care Representative (CCR) (Current Employee) –  North Wales, PAMay 16, 2015
Amazing place to work at. Great people and a great work/life balance. There is a lot of paid time off and if you don't use it all in one year, it will roll over to the next. Also, the work environment is very corporate which is also a plus.
Pros
Pto, Co-workers, hours
Cons
short breaks.
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Great people doing their best
SVP, Retail Marketing Director (Former Employee) –  Buffalo, NYMay 7, 2015
First Niagara is a great place to work.

The company is learning to operate in the new slower-growth economy and has committed to make massive investments in its future by devoting $250 million to building a new technology platform.

Another area of focus is bringing all employees together and re-invigorating the customer-centric culture that existed when the bank was smaller.

Many departments have seen multiple leadership changes in the past several years. Though the talented people in my department were often challenged by rapidly changing priorities of leadership, most put their shoulder to the wheel and did their best.

I will say that, despite the challenges, some of the best leaders I've worked with in my career are at First Niagara. I have high hopes for the company.
Pros
Great Employees, Solid Tradition, Good Compensation
Cons
Changing Leadership Priorities, Frequent Restructuring
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Small company with amazing work culture - Finance Departments
Financial Data Analyst II - ALM (Current Employee) –  Buffalo, NYApril 17, 2015
People are very accomodative and open to your ideas.
You will have the flexibilty to try and do what you like.
Cons: Lesser pay and yearly bonuses are also very less even if your are a high performer
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Strong Culture
VP, Business Development Manager (Current Employee) –  Buffalo, NYMarch 17, 2015
The company has a good culture. Management has good top down approach to communication. The company also has limited silos between departments
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Human Resources Dept DOES NOT protect their employees from Management Complaints (Retailiation)
Senior Administrative Assistant (Former Employee) –  Buffalo, NYMarch 3, 2015
First Niagara Financial Group preach the Culture to the employees, but they don't live by the Culture that they speak about.
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Overall rating

3.6
Based on 41 reviews
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Ratings by category

Work/Life Balance
3.8
Compensation/Benefits
3.4
Job Security/Advancement
2.6
Management
3.2
Culture
3.4